Senior Technical Consultant - Library Services in London

Libraries Services have an exciting 1‐year fixed term opportunity within the Senior Libraries Management Team to co‐lead on the delivery of our diverse ICT services. This is a hybrid role that blends deep technical expertise with service leadership – ideal for someone who thrives on both solving complex infrastructure challenges and management of customer‐facing ICT services.

You will be responsible for maintaining and evolving a complex infrastructure across 13 Brighton & Hove libraries, consisting of public and staff domains, MS Active Directory, server environments, public access systems, and self‐service technologies – while shaping how digital services support our communities. You will be based predominantly at Jubilee Library, though will be expected to travel to other library sites within Brighton and Hove.

This role reports to Head of Service, working alongside an experienced colleague in the same role and working closely with the Senior Library Managers. This role is available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read the Secondment policy to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.

About the role

• Ability to work with the team to lead service delivery, ensuring high availability and performance across a 7‐day‐a‐week public service (5 days a week including alternate Saturdays)
• Expert‐level knowledge of IT infrastructure, Microsoft technologies and applications support
• Strong communication skills to bridge the gap between technical and non‐technical stakeholders
• Strategic thinking and the ability to align technology with service goals
• Excellent analytical and problem‐solving skills
• Experience managing contracts, and supplier relationships.
• Ability to comprehend complex knowledge and typology of the landscape quickly
• Ability to work independently and prioritise workload effectively

What you’ll get

• A high‐impact role in a statutory public service used by thousands weekly.
• The chance to lead both operational delivery and strategic direction.
• Access to CBT Nuggets – a leading platform for expert IT training and certification
• Opportunities to be involved in futureproofing and modernisation programmes
• Expand your knowledge of multiple applications, including our critical Library Management System Civica's Spydus
• Expand your networking opportunities through attendance of South East Library Management System Consortium partnership meetings (SELMS) with forward thinking public library authorities

This is a high‐impact and responsibility role in a statutory service used by thousands of residents every week. If you’re ready to lead both technically and strategically, we’d love to hear from you.

To apply for this position, please provide a 500 words personal statement describing your experience, how you meet the requirements of the role and what will you bring to the service within the application.

If you have any questions about the role do not hesitate to contact via email: Owen.Morris@brighton-hove.gov.uk or Teams.Ilona.Witczak@brighton-hove.gov.uk Kim.Warr@brighton-hove.gov.uk or Teams.Ceris.Howard@brighton-hove.gov.uk or on 07925 398093.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term‐time only.

For more information about our values and the benefits of working at the council, visit Why work for us.

Company information

Encouraging a diverse workforce. Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it’s what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Salary range £44,075 - £47,181 per year