Housing Repairs Helpdesk Specialist

Housing Repairs Helpdesk Specialist

Full-Time On-site
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Brighton & Hove City Council is seeking a customer-focused Repairs Helpdesk contributor to support council tenants with property repairs and non-repair queries. You will handle inquiries via phone, in person, email, letter or social media in a fast-paced team environment.

The role emphasises delivering high quality information, advice and assistance, with a proactive, professional approach to resolving issues and maintaining confidentiality in line with GDPR. Fixed term for 12 months.

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Housing Repairs Helpdesk Specialist employer: Brighton & Hove City Council

Join us as a Software Engineer Manager and be part of a dynamic team dedicated to transforming digital services for our community. We offer a supportive and inclusive work culture, flexible working arrangements, and ample opportunities for professional growth through learning and development initiatives. With a commitment to employee wellbeing and a diverse workforce, this role not only allows you to lead innovative projects but also to make a meaningful impact on the lives of local residents in Brighton & Hove.

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Contact Details:

Brighton & Hove City Council Recruitment Team