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- Tasks: Help keep Brighton and Hove estates clean, safe, and secure while supporting residents.
- Company: Brighton & Hove City Council, a diverse and inclusive organisation.
- Benefits: Competitive salary, NVQ training, generous leave, and staff discounts.
- Why this job: Join a friendly team and make a real difference in your community.
- Qualifications: Full UK driving licence and a passion for customer service.
- Other info: Opportunities for career growth and support from employee networks.
The predicted salary is between 24000 - 36000 £ per year.
Love Brighton and Hove? Would you like to work in a friendly team, earn a great salary whilst gaining a qualification, and help to keep our estates and neighbourhoods safe and secure?
If you’ve had time away from the workplace and are looking to return to work either full or part time, or maybe start a new career in a supportive and friendly environment, then we would be delighted to hear from you.
You may already have experience in providing a high quality, customer focussed and responsive service. We are here to help improve and support our residents’ quality of life and ensure that the estates are clean, safe and secure. You’ll prioritise your work to support our tenants in solving problems and concerns.
We take pride in the work we do, making sure our buildings and surrounding areas are clean and meet high quality standards. There is a schedule and guidelines to follow to help you achieve this.
As a driver, you will carry out a daily inspection of the van, and make sure it is fully stocked and all tools are serviced and in working order so you can respond to scheduled and emergency tasks. You will need to have a full UK driving license.
We will support you to gain your NVQ Level 2 in Cleaning, to enable you to progress your career and earning potential.
You’ll be working in a team that is dedicated to empowering people to live well and thrive, supported by our city-wide work on fairness, inclusion, and engagement.
In return, we can offer you a competitive salary, weekly study time whilst you are completing your qualification, support from your team leader and colleagues, a generous annual leave allowance with the opportunity to buy extra days, staff discounts, and admittance into the Local Government Pension Scheme.
We are committed to developing and retaining a workforce that is representative of the diverse communities that we serve, so we welcome and encourage applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background, as well as those who identify as LGBTQ.
If you are successful in your application, we have the following employee networks here to support you throughout your employment with us: BME Workers, Disabled Workers and Carers, LGBTQ Workers, and Women’s Network.
For more information about the organisation and the specific tasks of the role please download the job description / person specification.
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview.
Before you start your application, please read our guidance here as this gives important advice which will increase your chance of success in the shortlisting process.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Housing Estates Response Technician employer: Brighton & Hove City Council
Contact Detail:
Brighton & Hove City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Estates Response Technician
✨Tip Number 1
Get to know the company! Research Brighton & Hove City Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that demonstrate your skills and how you can contribute to keeping the estates safe and secure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position and ready to take the next step in your career with us.
We think you need these skills to ace Housing Estates Response Technician
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.
Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience and skills that match the Housing Estates Response Technician role. We want to see how you can contribute to our team!
Nail Those Shortlisting Questions: The shortlisting questions are super important! Take your time to answer them thoughtfully, showcasing your customer service skills and problem-solving abilities. This is your chance to shine!
Apply Through Our Website: When you’re ready, make sure to apply through our website. It’s the best way to ensure your application gets to us directly, and you’ll find all the resources you need to help you along the way.
How to prepare for a job interview at Brighton & Hove City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Estates Response Technician. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like providing high-quality customer service and maintaining safety standards.
✨Show Your Team Spirit
This role is all about working in a friendly team environment. Be prepared to discuss examples of how you've collaborated with others in the past. Highlight your ability to support colleagues and contribute positively to a team, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Since you'll be prioritising work to solve tenants' problems, come ready with examples of how you've tackled challenges in previous roles. Think of specific situations where you identified an issue and took action to resolve it, showcasing your proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the training for the NVQ Level 2 in Cleaning or how the team supports each other in achieving their goals. It’s a great way to demonstrate your enthusiasm for the position.
