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- Tasks: Lead the delivery of ICT services across Brighton & Hove libraries while solving complex infrastructure challenges.
- Company: Join a diverse and inclusive council committed to community service and innovation.
- Benefits: Competitive salary, expert IT training, and opportunities for professional growth.
- Why this job: Make a real impact in a high-visibility role that supports thousands of library users weekly.
- Qualifications: Expertise in IT infrastructure, strong communication skills, and strategic thinking required.
- Other info: Hybrid role with excellent networking opportunities and a commitment to diversity.
The predicted salary is between 38000 - 44000 £ per year.
This job is an exciting 1‑year fixed term opportunity within the Senior Libraries Management Team to co‑lead on the delivery of our diverse ICT services. This is a hybrid role that blends deep technical expertise with service leadership – ideal for someone who thrives on both solving complex infrastructure challenges and management of customer‑facing ICT services.
You’ll be responsible for maintaining and evolving a complex infrastructure across 13 Brighton & Hove libraries, consisting of public and staff domains, MS Active Directory, server environments, public access systems, and self‑service technologies – while shaping how digital services support our communities. You will be based predominantly at Jubilee Library, though will be expected to travel to other library sites within Brighton and Hove. This role reports to Head of Service, working alongside an experienced colleague in the same role and working closely with the Senior Library Managers.
What you’ll bring:
- Ability to work with the team to lead service delivery, ensuring high availability and performance across a 7‑day‑a‑week public service (5 days a week including alternate Saturdays)
- Expert‑level knowledge of IT infrastructure, Microsoft technologies and applications support
- Strong communication skills to bridge the gap between technical and non‑technical stakeholders
- Strategic thinking and the ability to align technology with service goals
- Excellent analytical and problem‑solving skills
- Experience managing contracts, and supplier relationships
- Ability to comprehend complex knowledge and typology of the landscape quickly
- Ability to work independently and prioritise workload effectively
What you’ll get:
- A high‑impact role in a statutory public service used by thousands weekly
- The chance to lead both operational delivery and strategic direction
- Access to CBT Nuggets – a leading platform for expert IT training and certification
- Opportunities to be involved in futureproofing and modernisation programmes
- Expand your knowledge of multiple applications, including our critical Library Management System Civica's Spydus
- Expand your networking opportunities through attendance of South East Library Management System Consortium partnership meetings (SELMS) with forward thinking public library authorities
This is a high‑impact and responsibility role in a statutory service used by thousands of residents every week. If you’re ready to lead both technically and strategically, we’d love to hear from you.
To apply for this position, please provide a 500 words personal statement describing your experience, how you meet the requirements of the role and what will you bring to the service within the application.
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
Salary range: £44,075 - £47,181 per year
Senior Technical Consultant - Library Services in England employer: Brighton & Hove City Council
Contact Detail:
Brighton & Hove City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Consultant - Library Services in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info about the team and the work culture, plus it might just lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to technical expertise and service leadership. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific examples where you've tackled complex infrastructure challenges and how you’ve improved service delivery. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Technical Consultant - Library Services in England
Some tips for your application 🫡
Craft a Compelling Personal Statement: Your personal statement is your chance to shine! Make sure to clearly outline your experience and how it aligns with the role. We want to see what you can bring to the table, so don’t hold back on showcasing your skills and achievements.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your personal statement to the specific requirements of the Senior Technical Consultant role. Highlight your expert-level knowledge of IT infrastructure and how it relates to service delivery in libraries.
Showcase Your Communication Skills: Since this role involves bridging the gap between technical and non-technical stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Follow the Application Guidelines: Make sure to follow all the application guidelines provided in the job description. This includes the word count for your personal statement and ensuring you have the necessary approvals if you're an internal applicant. We want to see that you can follow instructions!
How to prepare for a job interview at Brighton & Hove City Council
✨Know Your Tech Inside Out
Make sure you brush up on your expert-level knowledge of IT infrastructure and Microsoft technologies. Be ready to discuss specific examples of how you've solved complex technical challenges in the past, especially in a library or public service context.
✨Bridge the Communication Gap
Since this role requires strong communication skills, think about how you can explain technical concepts to non-technical stakeholders. Prepare some scenarios where you've successfully communicated complex ideas clearly and effectively.
✨Showcase Your Strategic Thinking
Be prepared to discuss how you align technology with service goals. Think of examples where your strategic thinking has led to improved service delivery or operational efficiency, particularly in a customer-facing environment.
✨Demonstrate Problem-Solving Skills
The interviewers will want to see your analytical and problem-solving skills in action. Prepare for situational questions that require you to think on your feet and demonstrate how you approach and resolve issues, especially in a busy library setting.
