At a Glance
- Tasks: Support employability programmes and help residents access transformative opportunities.
- Company: Join a diverse and inclusive council team dedicated to making a difference.
- Benefits: Flexible working, wellbeing support, and opportunities for personal development.
- Other info: Shape the future of our employability services and enjoy a collaborative team culture.
- Why this job: Make a real impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and project support, with strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Are you passionate about helping people access opportunities that can transform their lives? Do you enjoy providing excellent customer service and making sure projects run smoothly and effectively? Can you work collaboratively with residents, colleagues and partners to ensure people receive the right support at the right time? We're looking for an Employability Programme Project Officer to join our Skills and Employment Team, supporting the delivery of employability programmes that help residents overcome barriers and move closer to sustainable employment.
About the role
You’ll be a key part of our delivery team, providing high-quality customer service and administrative support across employability programmes. Acting as a first point of contact for residents, you’ll help people access the right support by responding to enquiries, carrying out eligibility checks, managing referrals and maintaining accurate records throughout participants' journeys. Working closely with advisers, programme staff and partners, you’ll support the smooth running of projects. Your attention to detail and commitment to excellent customer service will help ensure programmes meet funding requirements and achieve positive outcomes for residents. This is an exciting opportunity to contribute to programmes that make a real difference to people's lives while developing your skills within a supportive and friendly team.
- Have experience of delivering excellent customer service.
- Be confident communicating with a wide range of people and building positive working relationships.
- Have experience of supporting projects, teams or services through effective administration and organisation.
- Be able to manage competing priorities and work independently using your initiative.
- Have strong attention to detail and be confident maintaining accurate records and handling information appropriately.
- Be comfortable using Microsoft Office applications, databases and digital systems.
- Have experience of organising events, meetings, training sessions or similar activities.
- Understand, or be willing to quickly develop an understanding of, the barriers that can affect people's ability to access and sustain employment.
Most importantly, you’ll be motivated by helping people access opportunities and ensuring they receive a positive, welcoming and effective service.
Benefits
Our Employability Team support people in or on their journey into meaningful work. Everyone and their journey is unique; we meet people where they are in their lives, tailoring the support we provide accordingly. Joining the service at an early stage of delivery will provide the opportunity to shape the service we offer.
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Why work for us?
- be connected
- be confident
- be innovative and creative
- be diverse and inclusive
- be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.
Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
Employability Programme Project Officer employer: Brighton & Hove City Council
Join us as a Software Engineer Manager and be part of a dynamic team dedicated to transforming digital services for our community. We offer a supportive and inclusive work culture, flexible working arrangements, and ample opportunities for professional growth through learning and development initiatives. With a commitment to employee wellbeing and a diverse workforce, this role not only allows you to lead innovative projects but also to make a meaningful impact on the lives of local residents in Brighton & Hove.
Contact Details:
Brighton & Hove City Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employability Programme Project Officer
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Brighton & Hove City Council!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Brighton & Hove City Council that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Employability Programme Project Officer
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Brighton & Hove City Council. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Brighton & Hove City Council.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Brighton & Hove City Council!
How to prepare for a job interview at Brighton & Hove City Council
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Brighton & Hove City Council resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Employability Programme Project Officer position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
