At a Glance
- Tasks: Assess housing applications and ensure fair, transparent decisions.
- Company: Brighton & Hove City Council, committed to diversity and inclusion.
- Benefits: Flexible hours, competitive salary, and comprehensive wellbeing support.
- Other info: Join a diverse team in a fast-paced environment with great career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational and communication skills; training provided for specific housing knowledge.
The predicted salary is between 32061 - 33699 £ per year.
Location: Hove Town Hall, Norton Road, Hove, BN3 3BQ
Basis: Flexi Hours
Salary: £32,061 to £33,699
Contractual hours: 37
We are seeking a motivated and organised Allocations Officer to join our Housing team. In this role, you will be responsible for assessing applications to join the housing register, ensuring all decisions are made in line with our Allocations Policy. This will involve determining eligibility, qualifying criteria, and housing need to deliver a service that is fair, transparent, and efficient.
Due to the limited availability of social housing within the city, demand significantly exceeds supply. As such, this role requires sound judgement, attention to detail, and the ability to manage sensitive situations with professionalism and empathy.
About the Role:
- Assess and process housing applications in accordance with Allocations Policy, legislation, and guidance.
- Make clear, evidence-based decisions on eligibility and housing need.
- Maintain accurate and up-to-date records on the housing register.
- Work closely with colleagues across Housing Solutions, internal departments, and external partners.
- Provide clear and timely communication to applicants and stakeholders.
About You:
- Highly organised with the ability to prioritise and manage a demanding workload.
- Excellent communication skills, both written and verbal.
- Able to work collaboratively with a wide range of teams and organisations.
- Comfortable making decisions in a high-demand environment.
- Knowledge of Part 6 and Part 7 of the Housing Act would be an advantage (training will be provided).
The Allocations Team operates in a fast-paced, high-demand environment, so resilience, attention to detail, and strong organisational skills are essential.
We are committed to developing and retaining a workforce that is representative of the diverse communities we serve, so we welcome applications from individuals from all backgrounds.
For more information about our values and the benefits of working at the council, visit our website which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers.
Housing Allocations Officer in Eastbourne employer: Brighton & Hove City Council
Brighton & Hove City Council is an excellent employer, offering a nurturing work environment at Tarnerland Nursery School where you can make a meaningful impact on young children's lives. With a strong emphasis on professional development and a supportive team culture, employees enjoy generous benefits and opportunities for growth in their early years careers. Join us in creating a safe and engaging learning space in the vibrant community of Brighton.
Contact Details:
Brighton & Hove City Council Recruitment Team
