Planner/Administrator in Brighton

Do you enjoy organising and coordinating work in a fast-paced environment? Do you have strong communication skills and a customer-focused approach? Are you able to manage multiple priorities while keeping services running efficiently? Do you want to play a key role in delivering essential housing services to residents? If so, this role could be a great opportunity for you.

We are looking for a motivated and organised individual to join our Repairs and Maintenance Service within Housing. This role is central to ensuring that repairs to council homes are planned, scheduled and delivered efficiently, with residents at the heart of everything we do.

As a Planner, you will be part of a busy and dynamic team responsible for coordinating repairs across a large and diverse housing stock. Your day-to-day responsibilities will include:

• Planning and scheduling work for operatives, supervisors and contractors across multiple trades
• Raising and managing work orders, ensuring all relevant information is clear and accurate
• Monitoring job progress and updating systems to reflect changes and priorities
• Allocating work efficiently to reduce travel time and improve productivity
• Liaising with operatives, contractors and internal teams to ensure smooth delivery of repairs
• Responding to queries from residents and colleagues, providing clear and timely updates
• Supporting the team to manage workload pressures, including backlog reduction and urgent repairs

You will play a key role in ensuring that repairs are delivered on time, performance targets are met, and residents receive a high-quality service.

We are looking for someone who:

• Has experience working in a fast-paced administrative or scheduling environment
• Is highly organised and able to manage multiple tasks and changing priorities
• Has strong communication skills and can work effectively with a wide range of people
• Is confident using IT systems and able to complete accurate data entry
• Has a strong customer focus and can handle challenging situations professionally
• Works well as part of a team and contributes positively to team performance
• Knowledge of social housing, repairs or the construction sector would be beneficial but is not essential.

In return for your skills and commitment, we offer:

• A structured induction, training and ongoing development
• Opportunities to build experience within housing repairs and maintenance
• A supportive team environment focused on continuous improvement
• Local government pension scheme and annual leave entitlement
• Access to a range of wellbeing and employee benefits

Our service works with a wide range of residents, and we continually adapt how we deliver services to meet diverse needs. Your ability to support inclusive and accessible service delivery is important to us.

You’ll also have the opportunity to contribute to service improvements and play a key role in delivering essential services to residents across the city.

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.

This role is office based, 5 days a week, 8am to 5pm.