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- Tasks: Design and optimise IT Service Management workflows to boost service quality.
- Company: Local government organisation in Brighton with a focus on community service.
- Benefits: Flexible hybrid working options and a supportive team environment.
- Why this job: Make a real difference in local services while developing your IT skills.
- Qualifications: Experience in ITIL processes and IT service management required.
- Other info: 12-month secondment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A local government organization in Brighton is seeking motivated individuals for a 12-month secondment role focusing on developing an IT Service Management (ITSM) system. Candidates will work on designing, adapting, and optimizing workflows to enhance service quality and efficiency.
The role involves close collaboration with IT teams and requires strong analytical skills. Applicants should have experience in ITIL processes and a background in IT service management. This role offers flexibility with hybrid working options.
ITSM Applications Consultant (Hybrid/Remote, 12-Month Secondment) in Brighton employer: Brighton & Hove City Council
Contact Detail:
Brighton & Hove City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Applications Consultant (Hybrid/Remote, 12-Month Secondment) in Brighton
✨Tip Number 1
Network like a pro! Reach out to folks in the ITSM field on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL processes and real-world applications. We suggest practising common interview questions related to workflow optimisation and service quality – it’ll give you the edge!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've improved IT service management in past roles. We want to see your problem-solving prowess in action, so be ready to share specific outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ITSM Applications Consultant (Hybrid/Remote, 12-Month Secondment) in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL processes and IT service management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about developing ITSM systems and how your analytical skills can enhance service quality. Let us know what excites you about this opportunity!
Showcase Collaboration Skills: Since this role involves working closely with IT teams, make sure to mention any past experiences where you’ve successfully collaborated on projects. We love seeing teamwork in action, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Brighton & Hove City Council
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've applied these principles in past roles, especially in relation to service management and workflow optimisation.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills. Think of specific situations where you've used data to improve service quality or efficiency. This will demonstrate your ability to contribute effectively to the role.
✨Understand the Organisation's Needs
Research the local government organisation and its current ITSM challenges. Tailor your responses to show how your experience aligns with their goals, particularly in enhancing service quality and efficiency.
✨Emphasise Collaboration
Since the role involves close collaboration with IT teams, be ready to discuss your teamwork experiences. Share examples of how you've successfully worked with others to achieve common objectives in IT service management.
