At a Glance
- Tasks: Organise services and support housing estates to ensure they run smoothly.
- Company: Brighton & Hove City Council, committed to diversity and community wellbeing.
- Benefits: Flexible hours, competitive salary, and a supportive work environment.
- Other info: Join a diverse team dedicated to improving housing services across the city.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and experience in an administrative role.
Salary £28,142 - £28,598
We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages.
Do you have a talent for organising services, solving problems, and keeping things running smoothly? Are you keen to play a key role in supporting safe, clean, and well‑managed housing estates? Do you enjoy working with colleagues, residents, and contractors to deliver high‑quality services?
This is a key support role, working closely with managers to ensure that our estates services run efficiently and effectively. You will help maintain and improve administrative systems, support service performance monitoring and act as a vital first point of contact for residents and stakeholders. Your work will directly contribute to improving housing services for our communities across the city.
About the role
We are looking for someone who is highly organised, adaptable and able to thrive in a fast‑paced environment.
- Experience working in a busy office or administrative environment
- Strong IT skills and confidence working with systems and data
- Experience managing high volumes of work, including emails and service requests
- Ability to prioritise competing demands and respond to urgent issues effectively
- Excellent communication skills with the ability to engage with a wide range of stakeholders
- Good organisational skills and the ability to meet deadlines and targets
- Knowledge and understanding of: Housing or estates services (desirable), Building maintenance and repairs processes, Health and safety requirements in a service environment
Key responsibilities
- Provide high‑quality administrative and business support to the Estates Service Management Team
- Maintain accurate, up‑to‑date systems to support day‑to‑day service delivery
- Monitor workflow performance and produce reports to support decision‑making
- Act as the first point of contact for incoming enquiries, logging and issuing work requests
- Support the development and implementation of improved administrative and ICT systems
- Ensure compliance with council procedures, contracts and standing orders
- Work collaboratively with internal teams and external contractors
- Promote safe working practices and comply with health and safety legislation
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.
Why work for us?
As a council, we want to be connected, confident, innovative and creative, diverse and inclusive, healthy and psychologically safe.
Your starting salary will be pro rata if the above position is less than 37 hours or term‑time only. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers.
Housing Estates Coordinator in Brighton employer: Brighton & Hove City Council
Brighton & Hove City Council is an excellent employer, offering a nurturing work environment at Tarnerland Nursery School where you can make a meaningful impact on young children's lives. With a strong emphasis on professional development and a supportive team culture, employees enjoy generous benefits and opportunities for growth in their early years careers. Join us in creating a safe and engaging learning space in the vibrant community of Brighton.
Contact Details:
Brighton & Hove City Council Recruitment Team
