Brighton & Hove City Council is looking for a proactive Customer Service Officer to join the team. The role is office-based, full-time with 5.5 hours of contracted overtime weekly, and you will log enquiries and carry out in-depth investigations to provide high-quality written responses to residents, leaseholders, councillors and MPs.
You will liaise with repairs trades teams and stakeholders to monitor resolutions through to completion, work under tight deadlines, and remain composed in a
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Customer Care Officer — Investigations & Stakeholder Liaison in Brighton employer: Brighton & Hove City Council
Join us as a Software Engineer Manager and be part of a dynamic team dedicated to transforming digital services for our community. We offer a supportive and inclusive work culture, flexible working arrangements, and ample opportunities for professional growth through learning and development initiatives. With a commitment to employee wellbeing and a diverse workforce, this role not only allows you to lead innovative projects but also to make a meaningful impact on the lives of local residents in Brighton & Hove.
Contact Details:
Brighton & Hove City Council Recruitment Team
