Brighton & Hove City Council is seeking a Customer Service Advisor to join the Repairs Helpdesk. You will provide high quality information and assistance to tenants, handling enquiries across telephone, in person, email, and social media channels.
You will work in a fast-paced team, ensuring accurate diagnoses of repairs through the system and supporting continuous service improvements while upholding GDPR and confidentiality obligations.
#J-18808-Ljbffr
Customer Care Advisor – Repairs Helpdesk in Brighton employer: Brighton & Hove City Council
Join us as a Software Engineer Manager and be part of a dynamic team dedicated to transforming digital services for our community. We offer a supportive and inclusive work culture, flexible working arrangements, and ample opportunities for professional growth through learning and development initiatives. With a commitment to employee wellbeing and a diverse workforce, this role not only allows you to lead innovative projects but also to make a meaningful impact on the lives of local residents in Brighton & Hove.
Contact Details:
Brighton & Hove City Council Recruitment Team
