Contact Centre Administrator – Family Services in Brighton

Contact Centre Administrator – Family Services in Brighton

Brighton Full-Time 30000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist in managing contact arrangements for children in care with a supportive team.
  • Company: Prominent city council in Brighton focused on family services.
  • Benefits: Pension schemes, reduced gym memberships, and flexible working hours.
  • Other info: Dynamic office environment with opportunities for growth and development.
  • Why this job: Make a difference in children's lives while developing your professional skills.
  • Qualifications: Strong communication skills and experience in administration required.

The predicted salary is between 30000 - 42000 £ per year.

A prominent city council in Brighton is seeking a Team Administrator to assist in the administration of contact arrangements for children in care. The role requires excellent communication skills, experience in administration, and the ability to multi-task in a busy office environment.

With a supportive team, this position offers opportunities for professional development and a flexible working environment. Benefits include pension schemes and reduced cost gym memberships.

Contact Centre Administrator – Family Services in Brighton employer: Brighton & Hove City Council

As a leading city council in Brighton, we pride ourselves on being an excellent employer that values the well-being and professional growth of our staff. Our supportive work culture fosters collaboration and flexibility, allowing you to thrive in your role as a Contact Centre Administrator while enjoying benefits such as pension schemes and discounted gym memberships. Join us to make a meaningful impact in the lives of children in care and develop your career in a rewarding environment.

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Contact Details:

Brighton & Hove City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contact Centre Administrator – Family Services in Brighton

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those working in family services or local councils. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by practising common questions related to administration and communication skills. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.

Tip Number 3

Showcase your multi-tasking abilities during interviews. Bring examples of how you've juggled multiple tasks in previous roles, especially in busy environments. This will demonstrate that you're ready for the fast-paced nature of the job.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Contact Centre Administrator – Family Services in Brighton

Communication Skills
Administration Experience
Multi-tasking
Teamwork
Organisational Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in administration and communication. We want to see how your skills match the role of a Team Administrator, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in family services and how you can contribute to our supportive team. Keep it concise but impactful!

Showcase Your Multi-tasking Skills:In a busy office environment, multi-tasking is key. Give examples in your application of how you’ve successfully managed multiple tasks or projects at once. We love to see candidates who can juggle responsibilities with ease!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Brighton & Hove City Council

Know Your Stuff

Before the interview, make sure you understand the role of a Contact Centre Administrator in Family Services. Familiarise yourself with the specific responsibilities, such as managing contact arrangements for children in care. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Off Your Communication Skills

Since excellent communication is key for this role, prepare examples from your past experiences where you've successfully communicated with different stakeholders. Whether it’s resolving issues or coordinating with team members, having concrete examples ready will demonstrate your capability.

Demonstrate Your Multi-Tasking Abilities

In a busy office environment, multi-tasking is essential. Think of situations where you've juggled multiple tasks effectively. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure, as this will resonate well with the interviewers.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, professional development opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.