Access & Triage Officer in Hove

Access & Triage Officer in Hove

Hove Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers by triaging referrals through calls and emails.
  • Company: Brighton & Hove City Council, committed to community support.
  • Benefits: Training, overtime opportunities, and family-friendly policies.
  • Other info: Join a supportive team with opportunities for personal growth.
  • Why this job: Make a difference in people's lives while developing your communication skills.
  • Qualifications: Strong communicator, team player, and flexible approach required.

The predicted salary is between 30000 - 40000 Β£ per year.

Brighton & Hove City Council UK is seeking an Access Officer to provide effective support in triaging referrals through phone calls and emails. You will identify customers' needs and help them access services in compliance with The Care Act 2014.

The ideal candidate is a strong communicator and team player, skilled in negotiation and flexible in approach.

Bonuses include training, overtime opportunities, and a range of family-friendly policies.

Access & Triage Officer in Hove employer: Brighton & Hove City Council UK

Brighton & Hove City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As an Access & Triage Officer, you will benefit from comprehensive training, flexible working arrangements, and a commitment to family-friendly policies, all within a vibrant community-focused environment that values teamwork and effective communication.

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Contact Details:

Brighton & Hove City Council UK Recruitment Team

We think you need these skills to ace Access & Triage Officer in Hove

Communication Skills
Customer Service
Negotiation Skills
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail