Help us deliver exceptional matchdays to our loyal fans As a member of the Here to Help team, you will be the face of the club on matchdays. Your role is to provide an exceptional, welcoming, and smooth experience for all supporters and visitors from the moment they arrive at the stadium. You will deal with general enquiries from customers relating to matchday and ticketing. You will be based outside the stadium on matchdays, so bring your smile, your energy and your best all-weather spirit! To find out more about this role, click here to read the job description. Your customer service background We are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at all times. We have 19 home Premier League games each season and some additional cup games and friendlies. Applicants must be available to work on all home match days. Due to the nature of this role, it is not suitable for a season ticket holder because the working hours are through to the final whistle.
