At a Glance
- Tasks: Lead exciting tours at the American Express Stadium and share your passion for football.
- Company: Brighton & Hove Albion FC, a top football club with a strong community spirit.
- Benefits: Earn £13.45 per hour with flexible zero-hour contracts.
- Other info: Join a diverse team committed to excellence and making a positive impact.
- Why this job: Engage with fans and create unforgettable experiences in a vibrant environment.
- Qualifications: Great communication skills and a love for football history are essential.
Salary: £13.45 per hour
Hours: Zero hours
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Hourly paid
Deadline Day: 19th June 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
We are recruiting for more Tour Guides to join the team! Are you passionate about football and love sharing your enthusiasm with others? Do you enjoy engaging with a wide range of supporters and ensuring they have an unforgettable experience? We are looking for Tour Guides to lead visitors on a variety of tours, including public and private tours of the American Express Stadium and BHAFC Foundation tour. You will deliver insightful commentary on the stadium, its construction, uses and history of the club.
About you
We are looking for enthusiastic individuals who have excellent communication and interpersonal skills. You must be comfortable speaking in front of large groups and engaging with diverse audiences. It is also essential that you have the ability to absorb, understand and apply large amounts of complex information. This role would suit someone with a passion for the club’s history.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Tour Guide employer: Brighton & Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer that values its employees and the community, offering a vibrant work culture centred around passion for football and fan engagement. As a Tour Guide at the American Express Stadium, you will enjoy flexible working hours, opportunities for personal growth, and the chance to share your enthusiasm for the club's rich history with diverse audiences. Our commitment to equality, diversity, and inclusion ensures a welcoming environment where every team member can thrive.
Contact Details:
Brighton & Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tour Guide
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on Brighton & Hove Albion Football Club for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Tour Guide
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at Brighton & Hove Albion Football Club.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at Brighton & Hove Albion Football Club and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at Brighton & Hove Albion Football Club will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at Brighton & Hove Albion Football Club
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
