Ticketing Coordinator (Women’s Football & Other Events)
Ticketing Coordinator (Women’s Football & Other Events)

Ticketing Coordinator (Women’s Football & Other Events)

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee ticketing for Women’s Football and events, ensuring a world-class experience.
  • Company: Brighton & Hove Albion FC, a leading football club with community spirit.
  • Benefits: Complimentary meals, 23 days holiday, gym access, and exclusive match ticket perks.
  • Why this job: Join a passionate team and make a real impact in women's football.
  • Qualifications: Experience with back-office systems and a detail-oriented mindset.
  • Other info: Work in a dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

Role: Ticketing Coordinator (Women’s Football & Other Events)

Hours: 35 hours per week plus all home matches (time off in lieu after first 5 match days)

Location: American Express Stadium, Brighton

Contract Type: Permanent

Deadline Day: 20th February 2026

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Role Description

Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Women’s First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control system. You will also be in charge of Terrace Events setup, managing and administering the parking sales and systems, and overseeing the dispatch of digital or physical tickets. You will assist with the testing and administration of the Amex access control system including NFC ticketing in Google and Apple. Please note you will be required to work all women’s home matchdays in this role.

About You

This position is ideal for someone who is passionate about systems and enjoys finding innovative solutions to challenges. Ideally you will have previous experience using back-office systems, and sales software. If you are a logical thinker with a keen eye for detail, and a strong head for numbers then apply today!

Our values

Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special
  • Be Fan Focused

How we say thank you

In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

  • Complimentary breakfast and lunch at both sites
  • 23 days holiday rising with length of service (pro rata for part time staff)
  • Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
  • Enhanced family policies
  • Access to a gym and padel court at our training ground
  • Priority access to match tickets and access to free WSL tickets for 2025/26 season
  • In-house training programme and CPD opportunities
  • Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com

Safeguarding

Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

Eligibility

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Ticketing Coordinator (Women’s Football & Other Events) employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB

Brighton & Hove Albion FC is an exceptional employer that champions a vibrant work culture, offering a range of benefits including complimentary meals, generous holiday allowances, and access to exclusive training programmes. Located at the iconic American Express Stadium in Brighton, employees enjoy a supportive environment that prioritises personal growth and community engagement, making it an ideal place for those passionate about sports and customer service.
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Contact Detail:

BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ticketing Coordinator (Women’s Football & Other Events)

Tip Number 1

Get to know the club! Research Brighton & Hove Albion FC, their values, and recent events. This will help you connect with the interviewers and show your genuine interest in the role.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!

Tip Number 3

Prepare for the match day! Since you'll be working all home matches, think about how you can contribute to a seamless ticketing experience. Bring ideas to the table during your interview.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Ticketing Coordinator (Women’s Football & Other Events)

Ticketing Systems Management
Access Control System Testing
NFC Ticketing
Back-Office Systems Experience
Sales Software Proficiency
Attention to Detail
Logical Thinking
Event Management
Customer Service Skills
Problem-Solving Skills
Data Management
Communication Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for women's football and event management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering a world-class ticketing experience.

Be Detail-Oriented: Since this role involves managing ticketing systems and sales software, make sure to highlight your attention to detail in your application. We love candidates who can spot the little things that make a big difference!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific experiences that relate to ticketing and event management, so we can see how you fit into our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role. Plus, it shows you’re keen to be part of our community!

How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB

Know Your Ticketing Systems

Familiarise yourself with ticketing systems and software that are commonly used in the industry. Be ready to discuss your experience with back-office systems and how you've tackled challenges in previous roles.

Show Your Passion for Women's Football

Express your enthusiasm for women's football and the events surrounding it. Share any relevant experiences or insights you have about the sport, as this will demonstrate your commitment to the role and the club's values.

Prepare for Scenario Questions

Anticipate questions about how you would handle specific situations, such as managing ticket sales during a high-demand event. Think through your problem-solving strategies and be prepared to share examples from your past experiences.

Emphasise Attention to Detail

Highlight your keen eye for detail, especially when discussing tasks like managing parking setups or overseeing ticket dispatch. Provide examples of how your attention to detail has positively impacted your previous work.

Ticketing Coordinator (Women’s Football & Other Events)
BRIGHTON & HOVE ALBION FOOTBALL CLUB
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