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- Tasks: Manage ticketing for Women’s Football and events, ensuring a seamless experience for fans.
- Company: Brighton & Hove Albion FC, a top-tier football club with a community spirit.
- Benefits: Free meals, 23 days holiday, gym access, and exclusive match ticket perks.
- Why this job: Join a passionate team and make a real impact in the world of sports.
- Qualifications: Experience with back-office systems and a detail-oriented mindset.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Hours: 35 hours per week plus all home matches (time off in lieu after first 5 match days)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 20th February 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us deliver a world-class ticketing experience
In this role you will oversee all aspects of the Women’s First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control system. You will also be in charge of Terrace Events setup, managing and administering the parking sales and systems, and overseeing the dispatch of digital or physical tickets. You will assist with the testing and administration of the Amex access control system including NFC ticketing in Google and Apple. Please note you will be required to work all women’s home matchdays in this role.
About you
This position is ideal for someone who is passionate about systems and enjoys finding solutions to challenges. Ideally you will have previous experience using back-office systems, and sales software. If you are a logical thinker with a keen eye for detail, and a strong head for numbers then apply today!
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900 retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2025/26 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Ticketing Coordinator employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB
Contact Detail:
BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Coordinator
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC, their values, and recent events. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Ticketing Coordinator role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for the matchday hustle! Since this role involves working on home matchdays, think about how you can handle the pressure and keep everything running smoothly. Share your ideas during the interview to impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Brighton & Hove Albion FC!
We think you need these skills to ace Ticketing Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for women's football and event management shine through. We want to see how much you care about delivering a top-notch ticketing experience!
Be Detail-Oriented: Since this role involves managing systems and numbers, make sure to highlight your attention to detail in your application. Mention any relevant experience with back-office systems or sales software to show us you're the right fit.
Align with Our Values: Take a moment to reflect on our club values: Treat People Well, Exceed Expectations, and Be Fan Focused. Incorporate these into your application to demonstrate that you share our commitment to excellence and community spirit.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Brighton & Hove Albion FC!
How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB
✨Know Your Ticketing Systems
Familiarise yourself with ticketing systems and software that are commonly used in the industry. Be ready to discuss your experience with back-office systems and how you've solved challenges in previous roles.
✨Show Your Passion for Football
Demonstrate your enthusiasm for women's football and the club's values. Share any relevant experiences or events you've attended, and express how you can contribute to creating a world-class ticketing experience.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Ticketing Coordinator, such as handling ticketing issues on match days. Prepare clear examples of how you would approach these situations, showcasing your problem-solving skills.
✨Emphasise Attention to Detail
Highlight your keen eye for detail during the interview. Discuss how this skill has helped you in past roles, especially when managing ticket sales and ensuring accurate dispatch of tickets.
