At a Glance
- Tasks: Ensure fan safety and enjoyment during home matches at the stadium.
- Company: Join Brighton & Hove Albion FC, a top-tier football club with a strong community spirit.
- Benefits: Earn £12.60 per hour, gain experience in a dynamic environment, and enjoy matchday excitement.
- Other info: Full training provided; flexible hours around match schedules.
- Why this job: Be part of a passionate team creating legendary experiences for fans every matchday.
- Qualifications: No prior experience needed; just be 18+ and ready to learn!
Role: Matchday Steward
Salary: £12.60 per hour
Hours: To work all home matches for the 2025/26 season
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Worker agreement
Deadline Day: 30th June 2025
Interview date: Wednesday 9th July 2025
Training dates: W/C 21st July 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Come and play your part as a Matchday Steward for the 2025/26 season! Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coast's Premier League football team through the 25/26 season. Your top priority will be to ensure all fans are kept safe and have an enjoyable experience. No two games are ever the same, so you will need to be adaptable, and thrive under pressure - ready for whatever the day brings.
About You
We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team. You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.
Our Values Are Essential To Our Success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Matchday Steward in Brighton employer: Brighton & Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer, offering a vibrant work culture that prioritises professional excellence and community spirit. Located at the iconic American Express Stadium in Brighton, employees benefit from a range of perks including complimentary meals, generous holiday allowances, and access to exclusive events, all while being part of a team that values integrity and aims high. With a strong commitment to employee development and diversity, this is a place where your contributions are recognised and rewarded, making it an ideal environment for those seeking meaningful and impactful careers in sports marketing.
Contact Details:
Brighton & Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Steward in Brighton
✨Tip Number 1
Familiarise yourself with Brighton & Hove Albion FC's values and mission. During the interview, demonstrate how your personal values align with theirs, especially around treating people well and making experiences special.
✨Tip Number 2
Show your enthusiasm for football and the matchday experience. Being passionate about the sport and the role will help you stand out as a candidate who genuinely cares about creating a positive atmosphere for fans.
✨Tip Number 3
Prepare to discuss scenarios where you've had to adapt quickly or handle pressure. The role requires flexibility, so sharing relevant experiences can highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Network with current or former stewards if possible. They can provide insights into the role and the team culture, which can be invaluable during your interview and help you tailor your responses.
We think you need these skills to ace Matchday Steward in Brighton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Matchday Steward. Highlight your ability to thrive in a fast-paced environment and your excellent communication skills.
Tailor Your CV:Make sure your CV reflects relevant experiences, even if they are not directly related to stewarding. Emphasise any customer service roles or teamwork experiences that showcase your reliability and adaptability.
Craft a Strong Cover Letter:Write a cover letter that expresses your enthusiasm for the role and the club. Mention how you align with their values, such as treating people well and exceeding expectations, and why you want to be part of the team.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a role that involves public interaction.
How to prepare for a job interview at Brighton & Hove Albion Football Club
✨Show Your Passion for Football
Make sure to express your enthusiasm for football and the role of a Matchday Steward. Share any personal experiences you have with attending matches or supporting teams, as this will demonstrate your genuine interest in the position.
✨Highlight Your Communication Skills
Since the role involves interacting with fans, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles or situations, especially in fast-paced environments.
✨Demonstrate Adaptability
The job requires you to be adaptable and thrive under pressure. Think of instances where you've had to adjust quickly to changing circumstances and explain how you handled those situations during the interview.
✨Emphasise Teamwork
Being a reliable team player is key for this role. Be ready to discuss your experiences working in teams, how you contribute to group success, and how you support your colleagues, especially in high-pressure scenarios.
