At a Glance
- Tasks: Ensure fan safety and create memorable matchday experiences at the stadium.
- Company: Brighton & Hove Albion FC, a top football club with a community spirit.
- Benefits: Earn £13.45 per hour with full training provided and a vibrant team atmosphere.
- Other info: Flexible hours during the 2026/27 season with opportunities for personal growth.
- Why this job: Join a passionate team and be part of thrilling matchdays in a dynamic environment.
- Qualifications: No experience needed; just bring your enthusiasm and communication skills.
Salary: £13.45 per hour
Hours: To work all home matches for the 2026/27 season
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Worker agreement
Deadline Day: 13th July 2026
Interview date: Thursday 23rd July
Training dates: w/c 27th July
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Come and play your part as a Matchday Steward for the 2026/27 season! Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our friendly and passionate team. Your top priority will be to ensure all fans are kept safe and have an enjoyable match day experience. No two games are ever the same, so you will need to be adaptable, and thrive under pressure - ready for whatever the day brings.
About you
We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team. You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Matchday Steward employer: Brighton & Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in creating unforgettable matchday experiences at the American Express Stadium. With a strong commitment to professional excellence and community spirit, employees benefit from comprehensive training, opportunities for personal growth, and a supportive environment that values diversity and inclusion. Join us in making a positive impact while enjoying the thrill of working in a fast-paced, fan-focused atmosphere.
Contact Details:
Brighton & Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Steward
✨Get Ahead of the Seasonal Rush
Seasonal roles in security services often kick off during busy periods like festivals or holidays, so make sure to start your search early. Watch out for job postings on local community boards and websites that cater specifically to security companies—these are gold mines for finding positions before they're filled!
✨Join Local Security Forums and Groups
Dive into local security forums or social media groups to connect with other professionals in the industry. Not only can you gain insights about seasonal job openings, but you might also find insider info on upcoming events that need extra security staffing—making it a win-win for networking and job hunting!
✨Show Off Your Skills at Local Events
If you're looking for seasonal gigs, attending local events where security services are needed can really help. Get involved in managing security at community festivals or events to showcase your skills. This doesn't just give you hands-on experience but also makes you visible to potential employers at companies like Brighton & Hove Albion Football Club.
✨Apply Directly through Our Site
Don't forget to check out job openings at Brighton & Hove Albion Football Club directly on our website. Seasonal roles can come and go quickly, so keeping an eye on our listings and getting your application in can give you an edge over the competition.
We think you need these skills to ace Matchday Steward
Some tips for your application 🫡
Highlight Your Security Skills:When applying for a seasonal role in security services, it's key to showcase your relevant skills. Whether it’s experience in surveillance, conflict resolution, or crowd management, make sure to pull these to the forefront of your CV. Don't forget to mention any relevant certifications like SIA licences or first aid training!
Emphasise Your Availability:Seasonal jobs often require flexibility, so it's super important to be upfront about your availability. In your cover letter, let us know when you're free to work and if you can commit to the full season. This will make it easier for us at Brighton & Hove Albion Football Club to consider how you fit into our schedule.
Show Us Your Previous Experience:If you’ve worked in security or hospitality before, mention specific accomplishments or responsibilities in your CV. Even if it’s not strictly security-related, any job where you had to keep people safe or manage situations will be relevant. Let us hear about those experiences!
Tailor Your Cover Letter:Don't underestimate the power of a well-tailored cover letter! Reflect on why you want to work in security services, especially for the seasonal aspect. Share what you hope to gain from this experience at Brighton & Hove Albion Football Club and how it aligns with your future goals. It’s your chance to let your personality shine through!
How to prepare for a job interview at Brighton & Hove Albion Football Club
✨Brush Up on Your Security Protocols
For a seasonal role in security services, make sure you've got your knowledge of security protocols fresh in your mind. Expect questions about emergency procedures, conflict resolution, and the technology used in the field. Familiarise yourself with any specific tools or systems that Brighton & Hove Albion Football Club might use, as practical experience can really set you apart.
✨Show Your People Skills
Security isn’t just about monitoring; it's also about ensuring safety and good communication. Be ready to showcase your interpersonal skills during the interview. Think of examples where you've effectively handled difficult situations or diffused tensions, as these examples will highlight your capability to maintain a safe and calm environment.
✨Prepare for Scenario-Based Questions
Since this is a seasonal role, you might face scenario-based questions where you will need to demonstrate your quick thinking and response in unexpected situations. Practice answering questions like how you would handle an aggressive customer or a fire alarm scenario. This practical approach can help us showcase our problem-solving skills in a pressure-driven environment.
✨Flexibility in Availability Matters
Given that it's a seasonal job, be prepared to discuss your availability honestly. Highlight your willingness to adapt to varying schedules, including nights and weekends. This flexibility can often be a deciding factor for employers, especially during busy seasons when they need extra hands on deck.
