Matchday Steward

Matchday Steward

Lewes Seasonal No home office possible
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BRIGHTON & HOVE ALBION FOOTBALL CLUB

At a Glance

  • Tasks: Ensure fan safety and create memorable experiences during matchdays.
  • Company: Join Brighton & Hove Albion FC, a top Premier League team.
  • Benefits: Earn £12.98 per hour with full training provided.
  • Why this job: Be part of an energetic team and enjoy the thrill of live football.
  • Qualifications: No experience needed, just a passion for people and teamwork.
  • Other info: Flexible hours, dynamic environment, and a chance to make a difference.

Role: Matchday Steward

Salary: £12.98 per hour

Hours: To work all home matches for the 2025/26 season

Location: American Express Stadium, Brighton

Contract Type: Worker agreement

Deadline Day: 2nd November 2025

Interview date: Tuesday 11th November

Training dates: Tuesday 18th November and Wednesday 19th November

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Come and play your part as a Matchday Steward for the 2025/26 season! Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coasts Premier League football team through the 25/26 season. Your top priority will be to ensure all fans are kept safe and have an enjoyable experience. No two games are ever the same, so you will need to be adaptable, and thrive under pressure – ready for whatever the day brings.

About you

We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team.

You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.

Our values

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact teamtalent@brightonandhovealbion.com.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

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Matchday Steward employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB

Brighton & Hove Albion FC is an exceptional employer that values its team members and fosters a vibrant work culture at the American Express Stadium. With a commitment to professional excellence and community spirit, employees enjoy comprehensive training, opportunities for personal growth, and the chance to be part of a passionate team dedicated to creating memorable experiences for fans. Join us in making every matchday special while working in a dynamic environment that celebrates diversity and inclusion.
BRIGHTON & HOVE ALBION FOOTBALL CLUB

Contact Detail:

BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Matchday Steward

✨Tip Number 1

Get to know the venue! Familiarise yourself with the American Express Stadium layout and facilities. This will help you feel more confident during your interview and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since you'll be interacting with fans, it’s crucial to demonstrate your ability to engage positively. Try role-playing with friends or family to get comfortable with different scenarios.

✨Tip Number 3

Show your passion for football! Whether it's sharing your favourite matchday memories or discussing your love for the game, let your enthusiasm shine through. It’ll make you stand out as a candidate who truly cares about the role.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your commitment to joining the Brighton & Hove Albion FC team.

We think you need these skills to ace Matchday Steward

Communication Skills
Adaptability
Teamwork
Customer Service
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Reliability

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for football and working with fans.

Highlight Your Skills: Make sure to mention any relevant skills or experiences that showcase your ability to thrive in a fast-paced environment. Whether it’s communication skills or teamwork, we want to know how you can contribute to our matchday team!

Follow Instructions: Pay close attention to the application instructions on our website. Make sure you complete all sections and submit everything by the deadline – we wouldn’t want you to miss out on this exciting opportunity!

Ask Questions: If you have any queries about the application process or the role itself, don’t hesitate to reach out! We’re here to help and want to ensure you feel confident as you apply to join our team.

How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Matchday Steward entails. Familiarise yourself with the responsibilities, such as ensuring fan safety and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Your People Skills

Since this role is all about interacting with fans, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully dealt with people or resolved conflicts. This will highlight your ability to thrive in a fast-paced environment.

✨Emphasise Adaptability

No two matchdays are the same, so it's crucial to showcase your adaptability. Share instances where you've had to think on your feet or adjust to unexpected situations. This will reassure the interviewers that you can handle the dynamic nature of the job.

✨Align with Their Values

Brighton & Hove Albion FC values integrity, teamwork, and making experiences special. During your interview, reflect these values in your answers. Talk about how you treat people well and aim high in your work, which will resonate with their commitment to excellence.

Matchday Steward
BRIGHTON & HOVE ALBION FOOTBALL CLUB
Location: Lewes
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