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- Tasks: Ensure fan safety and enjoyment during home matches at the stadium.
- Company: Join the Seagulls, the South Coast's Premier League football team.
- Benefits: Earn £12.60 per hour with full training provided; flexible matchday hours.
- Why this job: Be part of an energetic team creating legendary experiences for fans.
- Qualifications: No experience needed; just be 18+ and ready to engage with fans.
- Other info: Commitment to diversity and safeguarding; background checks required.
Role: Matchday Steward
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Salary: £12.98 per hour
Hours: To work all home matches for the 2025/26 season
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Worker agreement
Deadline Day: 2nd November 2025
Interview date: Tuesday 11th November
Training dates: Tuesday 18th November and Wednesday 19th November
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Come and play your part as a Matchday Steward for the 2025/26 season!
Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coasts Premier League football team through the 25/26 season. Your top priority will be to ensure all fans are kept safe and have an enjoyable experience. No two games are ever the same, so you will need to be adaptable, and thrive under pressure – ready for whatever the day brings.
About you
We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team.
You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
– Treat People Well
– Exceed Expectations
– Aim High. Never Give Up
– Act with Integrity
– Make it Special
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK
Matchday Steward employer: Brighton & Hove Albion Football Club
Contact Detail:
Brighton & Hove Albion Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Steward
✨Tip Number 1
Familiarise yourself with the American Express Stadium and its layout. Knowing the key areas, such as entrances, exits, and emergency routes, will help you feel more confident during the interview and demonstrate your commitment to ensuring fan safety.
✨Tip Number 2
Showcase your communication skills by engaging with friends or family in role-play scenarios where you handle various matchday situations. This practice can help you articulate your thoughts clearly and show that you can thrive under pressure.
✨Tip Number 3
Research the values of the club and think about how they align with your own. Be prepared to discuss specific examples from your life that reflect these values, especially around treating people well and acting with integrity.
✨Tip Number 4
Network with current or former stewards if possible. They can provide insights into the role and share tips on what the hiring team looks for, giving you an edge in your application process.
We think you need these skills to ace Matchday Steward
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Matchday Steward. Highlight your ability to adapt and thrive in a fast-paced environment, as this is crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant skills such as communication, teamwork, and reliability. Even if you lack direct experience, emphasise any customer service or team-oriented roles you've held in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the club. Mention how your values align with those of the organisation, particularly around treating people well and making experiences special.
Prepare for the Interview: If selected for an interview, prepare by thinking about scenarios where you've demonstrated adaptability and teamwork. Be ready to discuss how you would handle various situations on matchdays to ensure fan safety and enjoyment.
How to prepare for a job interview at Brighton & Hove Albion Football Club
✨Show Your Passion for Football
Make sure to express your enthusiasm for football and the matchday experience. Talk about why you want to be a part of the team and how you can contribute to creating legendary experiences for fans.
✨Demonstrate Your Communication Skills
Since the role involves interacting with fans, highlight your communication skills during the interview. Share examples of how you've effectively communicated in previous roles or situations, especially in fast-paced environments.
✨Emphasise Adaptability and Teamwork
The job requires adaptability and being a reliable team player. Be prepared to discuss instances where you've successfully worked as part of a team and adapted to changing circumstances, especially under pressure.
✨Align with Their Values
Familiarise yourself with the club's values and be ready to discuss how you embody them. Show that you understand the importance of treating people well, aiming high, and acting with integrity in all situations.
