Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and engage with fans on matchdays.
- Company: Join a professional sports club with a vibrant atmosphere.
- Benefits: Exciting work environment at the American Express Stadium.
- Why this job: Be part of the action and enhance fan experiences during matches.
- Qualifications: Experience in retail or customer service, and thrive under pressure.
- Other info: Dynamic role with opportunities to make a real impact.
The predicted salary is between 20000 - 25000 £ per year.
A professional sports club is looking for a Retail Assistant to join their team for the 2026/27 season. This role requires individuals to work on home matchdays, providing exceptional customer service and engaging with fans.
Ideal candidates will have experience in retail or customer service environments and the ability to perform under pressure. The position is based at the American Express Stadium in Brighton, offering a dynamic environment to make a positive impact on matchday experiences.
Matchday Retail Assistant — Fan Experience & Shirts employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB
Contact Detail:
BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Retail Assistant — Fan Experience & Shirts
✨Tip Number 1
Get to know the club! Research the team's history, values, and recent performances. This will not only help you connect with fans but also show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on matchdays and how you'd handle them. Role-playing with a friend can help you feel more confident when engaging with fans.
✨Tip Number 3
Network like a pro! Attend local events or matches to meet people in the industry. You never know who might have a lead on job openings or can give you insider tips on the application process.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your passion for the role. Plus, it shows you're serious about joining our team at the American Express Stadium!
We think you need these skills to ace Matchday Retail Assistant — Fan Experience & Shirts
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Mention any relevant experiences or moments that sparked your passion for the game. We want to see how you connect with fans and the excitement of matchdays.
Highlight Customer Service Skills: Make sure to emphasise your experience in retail or customer service. Share specific examples of how you've gone above and beyond for customers in the past. We value those who can keep a cool head under pressure, especially on busy matchdays!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention the specific skills and experiences that make you a great fit for the Matchday Retail Assistant position. We appreciate when candidates take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB
✨Know Your Stuff
Familiarise yourself with the club's history, values, and recent performances. This will not only show your passion for the team but also help you connect with fans during the interview.
✨Customer Service is Key
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role is all about enhancing the fan experience.
✨Stay Cool Under Pressure
Matchdays can get hectic, so be ready to discuss how you manage stress and stay organised in busy environments. Share specific strategies you use to keep calm and focused when things get overwhelming.
✨Dress the Part
Make sure to dress appropriately for the interview, ideally in smart-casual attire that reflects the club's branding. This shows that you understand the culture and are serious about the role.