Mail Order and Warehouse Assistant

Mail Order and Warehouse Assistant

Part-Time 13 - 13 £ / hour (est.) No home office possible
BRIGHTON & HOVE ALBION FOOTBALL CLUB

At a Glance

  • Tasks: Join our team to pick, pack, and dispatch orders while providing top-notch customer service.
  • Company: Brighton & Hove Albion FC, a leading football club with a community spirit.
  • Benefits: Earn £13.45 per hour with flexible zero-hour contracts and hands-on experience.
  • Why this job: Be at the heart of the action and make every fan's experience special.
  • Qualifications: Previous warehouse experience and strong communication skills are preferred.
  • Other info: We celebrate diversity and welcome applications from all backgrounds.

The predicted salary is between 13 - 13 £ per hour.

Salary: £13.45 per hour

Hours: Zero hours

Location: American Express Stadium, Brighton

Contract Type: Casual, hourly paid

Deadline Day: 23rd April 2026

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Help us deliver a fast, reliable service for every fan

Our Mail Order & Warehouse team is growing, and we’d love for you to join us. You will be at the heart of the action - picking, packing, and dispatching online orders with precision and care. You will also handle customer inquiries, keep our stock in check, and even get hands-on experience in shirt printing for online orders.

About you

Do you thrive in a fast-paced environment? Can you stay cool under pressure whilst being accurate and efficient? If so, then keep reading. Ideally, we are looking for someone with previous experience working in a warehouse. You will have strong communication skills and a commitment to exceptional customer service, to ensure every fan gets the five-star experience they deserve.

Our values are essential to our success

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special
  • Be Fan Focused

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Mail Order and Warehouse Assistant employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB

Brighton & Hove Albion FC is an exceptional employer that values its employees and fosters a vibrant work culture at the iconic American Express Stadium. With a commitment to professional excellence and community spirit, we offer flexible working hours, opportunities for personal growth, and a supportive environment where every team member can thrive. Join us in delivering outstanding service to our fans while being part of a diverse and inclusive team that truly cares about making a positive impact.
BRIGHTON & HOVE ALBION FOOTBALL CLUB

Contact Detail:

BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mail Order and Warehouse Assistant

✨Tip Number 1

Get to know the company! Research Brighton & Hove Albion FC and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their team spirit.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral. We all know it’s not just what you know, but who you know!

✨Tip Number 3

Prepare for the interview by practising common questions related to warehouse roles. Think about your past experiences and how they align with the job description. Confidence is key, so rehearse until you feel ready to impress!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Brighton & Hove Albion family. Don’t miss out on this opportunity!

We think you need these skills to ace Mail Order and Warehouse Assistant

Warehouse Experience
Communication Skills
Customer Service
Attention to Detail
Time Management
Ability to Work Under Pressure
Teamwork
Stock Management
Order Picking and Packing
Problem-Solving Skills
Adaptability
Hands-on Experience in Shirt Printing

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of our Mail Order & Warehouse team and how you can contribute to delivering a top-notch service for our fans.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience you have in warehouse work or customer service. We love seeing how your skills align with our values, so don’t hold back!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for accuracy and efficiency!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB

✨Know the Role Inside Out

Before your interview, make sure you understand the Mail Order and Warehouse Assistant role thoroughly. Familiarise yourself with the key responsibilities like picking, packing, and dispatching orders. This will help you demonstrate your enthusiasm and readiness to contribute to the team.

✨Showcase Your Customer Service Skills

Since exceptional customer service is a priority, think of examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you can ensure every fan receives that five-star experience they deserve.

✨Emphasise Teamwork and Communication

This role requires strong communication skills and the ability to work well in a team. Prepare to share instances where you've successfully collaborated with others or resolved conflicts. Highlight how you embody the club's values of treating people well and making it special.

✨Prepare for Fast-Paced Scenarios

Given the fast-paced environment, be ready to discuss how you handle pressure while maintaining accuracy. You might even want to practice answering situational questions that test your problem-solving skills under time constraints.

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