Fan Mail Order Coordinator – Parcels & Customer Service

Fan Mail Order Coordinator – Parcels & Customer Service

Full-Time On-site
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Brighton & Hove Albion Football Club is seeking a dedicated customer service coordinator to manage the mail order process from picking to dispatch at the American Express Stadium in Brighton.

You will print shirt names/numbers for online orders, liaise with couriers on address or redelivery matters, and respond to customer enquiries by phone and email, ensuring high-quality service that supports fan growth.

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Fan Mail Order Coordinator – Parcels & Customer Service employer: Brighton & Hove Albion Football Club

Brighton & Hove Albion FC is an exceptional employer that values high performance and professional excellence while fostering a strong community spirit. Working at the American Express Stadium offers a dynamic matchday environment where you can take pride in your contributions to elite football, alongside a team that prioritises integrity, respect, and diversity. With a commitment to employee growth and a culture that celebrates teamwork and innovation, this role provides a unique opportunity to be part of something special in the heart of Brighton.

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Contact Details:

Brighton & Hove Albion Football Club Recruitment Team