At a Glance
- Tasks: Manage website and app updates, enhance digital engagement, and conduct competitor research.
- Company: Join Brighton & Hove Albion FC, a top football club with a strong community spirit.
- Benefits: Enjoy free meals, gym access, holiday perks, and exclusive match ticket opportunities.
- Why this job: Be part of a dynamic team focused on improving customer experience and making an impact.
- Qualifications: Previous experience in digital marketing or related fields is essential; strong planning skills required.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 42000 Β£ per year.
Role: Digital Platform Executive
Hours: Full time, 35 hours per week plus matchdays (time in lieu after 5 games)
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Permanent
Deadline Day: 7th November 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
An exciting new opportunity to enhance our digital engagement
Your day-to-day responsibilities will include managing website and app updates, maintaining relationships with internal and third-party platform providers, and operating app push notifications and story management. You will support the creation of new and improved web pages and features, to deliver optimal performance. Additionally, you will conduct internal audits, reports, competitor research and analyse new industry developments.
About you
We are looking for a proactive and organised individual with previous experience in digital, retail, venue or hospitality marketing. You will be passionate about looking for new ways to improve the customer experience and maximise sales. You will be working in a past paced environment, so it is essential that you have good planning and prioritising skills.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2025/26 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
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Digital Platform Executive employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB
Contact Detail:
BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Digital Platform Executive
β¨Tip Number 1
Familiarise yourself with Brighton & Hove Albion FC's digital platforms. Spend some time exploring their website and app to understand their current features and user experience. This knowledge will help you demonstrate your proactive approach during interviews.
β¨Tip Number 2
Network with professionals in the sports marketing industry, especially those who have experience with football clubs. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Digital Platform Executive role.
β¨Tip Number 3
Stay updated on the latest trends in digital engagement and marketing within the sports sector. Being knowledgeable about new technologies and strategies will allow you to discuss innovative ideas that could enhance the club's digital presence.
β¨Tip Number 4
Prepare examples of how you've previously improved customer experiences or maximised sales through digital platforms. Having specific case studies ready will showcase your relevant experience and align with the club's values of exceeding expectations and making it special.
We think you need these skills to ace Digital Platform Executive
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Digital Platform Executive position. Tailor your application to highlight relevant experience in digital, retail, venue, or hospitality marketing.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience managing websites and apps, as well as any work with internal and third-party platform providers. Use specific examples to demonstrate your skills in improving customer experience and maximising sales.
Showcase Your Values: Brighton & Hove Albion FC values are crucial to their culture. Make sure to reflect these values in your application. Discuss how you treat people well, exceed expectations, aim high, act with integrity, and make experiences special in your previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a fast-paced environment.
How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB
β¨Show Your Passion for Digital Engagement
Make sure to express your enthusiasm for digital platforms and how they can enhance customer experiences. Share examples of past projects where you successfully improved digital engagement, as this aligns with the role's focus.
β¨Demonstrate Organisational Skills
Since the job requires good planning and prioritising skills, be prepared to discuss how you manage multiple tasks in a fast-paced environment. Use specific examples to illustrate your ability to stay organised and meet deadlines.
β¨Familiarise Yourself with the Club's Values
Brighton & Hove Albion FC has strong values that guide their operations. Research these values and think about how you can embody them in your work. Be ready to discuss how you treat people well and aim high in your previous roles.
β¨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of website and app management. Be ready to answer questions about your experience with digital tools and platforms, as well as any relevant audits or analyses you've conducted.