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- Tasks: Enhance matchday experiences by providing top-notch customer service and assisting with shirt printing.
- Company: Exciting professional sports club in Brighton, passionate about fans and community.
- Benefits: Gain valuable experience in retail, work in a vibrant atmosphere, and enjoy unforgettable matchday moments.
- Why this job: Be part of the action and create memorable experiences for fellow fans every matchday.
- Qualifications: Experience in retail or customer service is a must; enthusiasm for sports is a bonus.
- Other info: Commitment required on home matchdays throughout the 2026/27 season.
The predicted salary is between 12 - 16 £ per hour.
A professional sports club in Brighton is looking for a Retail Assistant to enhance the matchday experience for fans. You will provide exceptional customer service, assist with product inquiries, and help with shirt printing to personalize kits. This role requires commitment on home matchdays throughout the 2026/27 season, and you should have experience in retail or customer service. Join us during a season that promises unforgettable moments and fun interactions with fans.
Matchday Retail Assistant - Fan Service & Shirt Printing in Brighton employer: BRIGHTON & HOVE ALBION FOOTBALL CLUB
Contact Detail:
BRIGHTON & HOVE ALBION FOOTBALL CLUB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Retail Assistant - Fan Service & Shirt Printing in Brighton
✨Tip Number 1
Get to know the club and its culture! Familiarise yourself with the team, their history, and what makes matchdays special for fans. This knowledge will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face on matchdays and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to providing that exceptional service we all want to deliver.
✨Tip Number 3
Network with fellow fans and staff! Attend matches or events to meet people in the industry. Building connections can lead to insider tips and even job opportunities, so don’t be shy about striking up conversations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of the unforgettable matchday experience we’re creating together.
We think you need these skills to ace Matchday Retail Assistant - Fan Service & Shirt Printing in Brighton
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Mention any experiences you've had with matchdays or how you enjoy engaging with fans. We want to see that you're as excited about this role as we are!
Highlight Your Customer Service Skills: Make sure to showcase any previous retail or customer service experience you have. We’re looking for someone who can provide exceptional service, so share specific examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BRIGHTON & HOVE ALBION FOOTBALL CLUB
✨Know Your Stuff
Familiarise yourself with the club's merchandise and services, especially shirt printing. Being able to discuss specific products and how they enhance the matchday experience will show your enthusiasm and knowledge.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this role is all about creating memorable interactions.
✨Be Matchday Ready
Understand the importance of matchdays and be ready to discuss your commitment to working during these times. Show that you’re excited about being part of the action and contributing to the fans' experience.
✨Dress the Part
Since you'll be representing the club, dress smartly and in line with the club's branding if possible. This shows professionalism and that you take the role seriously, even in the interview.