Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional service to fans on match days and assist with ticket bookings.
- Company: Brighton & Hove Albion FC, a passionate football club dedicated to fan experience.
- Benefits: Gain valuable experience in customer service and be part of an exciting sports environment.
- Other info: Must be available for all 19 Premier League home games during the season.
- Why this job: Join a vibrant team and create unforgettable match day experiences for fans.
- Qualifications: Customer service experience and ability to thrive under pressure.
The predicted salary is between 12000 - 15000 £ per year.
Brighton & Hove Albion FC is seeking enthusiastic customer service personnel for the 2026/27 season. In this role, you will provide exceptional service to fans on match days, handling bookings and assisting at ticket booths.
Ideal candidates will have a background in customer service, demonstrate problem-solving abilities, and thrive under pressure. Candidates must be available for all 19 Premier League home games.
Join a team committed to delivering outstanding experiences for fans.
Matchday Fan Experience Assistant in Brighton employer: Brighton & Hove Albion Fc
Contact Detail:
Brighton & Hove Albion Fc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Fan Experience Assistant in Brighton
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC, their values, and what makes them special. This will help you connect with the team during interviews and show your genuine enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on match days and how you'd handle them. Being able to demonstrate your problem-solving abilities under pressure will set you apart from other candidates.
✨Tip Number 3
Network with current or former staff! Reach out on social media or attend events to chat with people who’ve been in your shoes. They can offer insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to an outstanding fan experience.
We think you need these skills to ace Matchday Fan Experience Assistant in Brighton
Some tips for your application 🫡
Show Your Passion for Football: When writing your application, let your love for the game shine through! Mention any experiences you've had at matches or how you engage with the sport. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the matchday experience.
Highlight Your Customer Service Skills: Make sure to showcase your background in customer service. Share specific examples of how you've handled challenging situations or gone above and beyond for customers. We’re all about creating outstanding experiences for fans, so let us know how you can contribute!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Brighton & Hove Albion FC!
How to prepare for a job interview at Brighton & Hove Albion Fc
✨Know Your Stuff
Familiarise yourself with Brighton & Hove Albion FC's history, values, and recent performances. This shows your genuine interest in the club and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you solved problems or handled difficult situations, as this role is all about providing exceptional service to fans.
✨Stay Calm Under Pressure
Since you'll be working on match days, practice how you would handle high-pressure situations. You might want to role-play scenarios with a friend to demonstrate your ability to stay composed and effective when things get busy.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the club. Ask about team dynamics, training opportunities, or how they measure fan satisfaction. This not only shows your interest but also helps you gauge if it's the right fit for you.