At a Glance
- Tasks: Lead hotel operations, ensuring guest satisfaction and exceeding targets.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels.
- Benefits: Competitive salary up to £45K, bonuses, and discounts on stays and dining.
- Other info: Enjoy unique training and career pathways within a dynamic team.
- Why this job: Be a key player in a vibrant hospitality environment with growth opportunities.
- Qualifications: Passion for hospitality and experience in luxury settings preferred.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role
As Operations Manager you will be the strategic business leader for the hotel to deliver strategies, provide exemplary leadership to ensure all targets are met and exceeded whilst being a true people's champion. This role will be involved in every aspect of the hotel operation important to the commercial viability and ultimate guest satisfaction. The Operations Manager will be the key support to the General Manager whilst in the operation and will deputise in the absence of the General Manager. You will need to be truly passionate about hospitality and have a keen eye for detail. Previous experience working within a luxury lifestyle environment is desirable.
What's in it for you
- At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Salary up to £45K per annum DOE, OTE up to £49K including quarterly bonus
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Meals included whilst on duty
Deputy General Manager in Basingstoke employer: Brighton Harbour Hotel
As a Front Office Manager at our esteemed hotel, you will thrive in a dynamic and supportive work environment that prioritises guest satisfaction and team development. We offer competitive benefits, ongoing training opportunities, and a culture that values collaboration and excellence, all set in a vibrant location that enhances your professional journey. Join us to lead a dedicated team and make a meaningful impact on our guests' experiences while advancing your career in the hospitality industry.
