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- Tasks: Lead and support a vibrant team of Front of House volunteers at exciting events.
- Company: Join the dynamic Brighton Dome and Brighton Festival team.
- Benefits: Competitive salary, part-time hours, and a chance to make a difference.
- Other info: Flexible hours with opportunities for growth in a creative environment.
- Why this job: Be at the heart of arts and culture, creating welcoming experiences for all.
- Qualifications: Experience in managing people and a passion for community engagement.
The predicted salary is between 27638 - 27638 £ per year.
We are seeking an experienced and people-focused Front of House Volunteer Coordinator to join the Visitor Services team at Brighton Dome and Brighton Festival. This role is central to the successful delivery of events across our venues and the Brighton Festival each May. You will be responsible for leading, recruiting, training, supporting and rostering a year-round team of Front of House (FOH) Volunteers, ensuring the right number of volunteers are in place to deliver a welcoming, safe and inclusive experience for all visitors.
We are looking for an enthusiastic, organised and proactive individual with experience managing or supervising people, ideally within a multipurpose venue, arts, culture or live events environment. You will have a strong understanding of the value of volunteers and the skills needed to support and motivate a large volunteer team. You will work closely with colleagues across Brighton Dome and Brighton Festival and will be a key point of contact for our FOH volunteers.
Excellent communication skills are essential, as is confidence working with a broad range of people face-to-face, by phone and email. You will be highly organised, able to manage rotas and competing priorities, and comfortable using Microsoft Office 365 and learning new systems quickly. A positive, can-do attitude and the ability to remain calm and flexible in a busy operational environment are vital.
A strong commitment to Equality, Diversity and Inclusion is central to this role. You will actively work to recruit and retain a volunteer team that reflects our local community and ensure volunteers are supported to deliver accessible, inclusive and welcoming experiences. You will also champion environmental sustainability within the FOH volunteer operation.
This role will include regular evening and weekend work, and flexibility is essential. You will be required to be fully available throughout May during the Brighton Festival period, when activity significantly increases, and no annual leave may be taken during this time. Occasional out-of-hours availability is required to respond to rota emergencies.
Brighton Dome & Festival values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly ethnically diverse people who are currently under-represented in our organisation. All applications are judged on merit.
Volunteer Coordinator (for Front of House) employer: Brighton Dome & Brighton Festival
Contact Detail:
Brighton Dome & Brighton Festival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator (for Front of House)
✨Tip Number 1
Network like a pro! Reach out to people in the arts and events scene, especially those connected to Brighton Dome and Brighton Festival. A friendly chat can open doors and give you insider info on opportunities.
✨Tip Number 2
Show your passion for volunteering! When you get the chance to meet potential employers or volunteers, share your enthusiasm for creating inclusive experiences. It’s all about that positive vibe!
✨Tip Number 3
Be proactive! Don’t just wait for roles to be advertised. Reach out directly to organisations you admire, like Brighton Dome, and express your interest in volunteering or working with them. You never know what might come up!
✨Tip Number 4
Keep your skills sharp! Familiarise yourself with Microsoft Office 365 and any other tools relevant to volunteer coordination. Being tech-savvy will make you stand out when it comes to managing rotas and communication.
We think you need these skills to ace Volunteer Coordinator (for Front of House)
Some tips for your application 🫡
Show Your Passion for Volunteering: When writing your application, let us see your enthusiasm for volunteering! Share any relevant experiences that highlight your commitment to supporting others and creating inclusive environments. We love to see candidates who genuinely care about making a difference.
Tailor Your Application: Make sure to customise your application to match the role of Volunteer Coordinator. Highlight your experience in managing teams and your understanding of the arts and events sector. We want to know how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our recruitment portal! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Brighton Dome & Brighton Festival
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Volunteer Coordinator role. Familiarise yourself with the responsibilities, especially around recruiting and supporting volunteers. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
Since this role is all about managing and motivating a team, be ready to share specific examples of how you've successfully led or supported volunteers in the past. Highlight your communication skills and any experience you have in creating inclusive environments.
✨Be Organised and Proactive
Prepare to discuss how you manage competing priorities and rotas. Bring examples of how you've handled busy periods in previous roles, especially in arts or events settings. This will show that you can stay calm and flexible under pressure.
✨Emphasise Your Commitment to Diversity
Make it clear that you understand the importance of Equality, Diversity, and Inclusion in volunteer management. Share any relevant experiences where you've championed these values, as this aligns closely with the organisation's mission.