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- Tasks: Lead and support a vibrant team of Front of House volunteers at exciting events.
- Company: Join the dynamic Brighton Dome and Brighton Festival team.
- Benefits: Competitive salary, part-time hours, and a chance to make a difference.
- Why this job: Be at the heart of arts and culture, creating welcoming experiences for all.
- Qualifications: Experience in managing people and a passion for community engagement.
- Other info: Flexible hours with opportunities for growth in a creative environment.
The predicted salary is between 22000 - 33000 £ per year.
We are seeking an experienced and people-focused Front of House Volunteer Coordinator to join the Visitor Services team at Brighton Dome and Brighton Festival. This role is central to the successful delivery of events across our venues and the Brighton Festival each May. You will be responsible for leading, recruiting, training, supporting and rostering a year-round team of Front of House (FOH) Volunteers, ensuring the right number of volunteers are in place to deliver a welcoming, safe and inclusive experience for all visitors.
We are looking for an enthusiastic, organised and proactive individual with experience managing or supervising people, ideally within a multipurpose venue, arts, culture or live events environment. You will have a strong understanding of the value of volunteers and the skills needed to support and motivate a large volunteer team. You will work closely with colleagues across Brighton Dome and Brighton Festival and will be a key point of contact for our FOH volunteers.
Excellent communication skills are essential, as is confidence working with a broad range of people face-to-face, by phone and email. You will be highly organised, able to manage rotas and competing priorities, and comfortable using Microsoft Office 365 and learning new systems quickly. A positive, can-do attitude and the ability to remain calm and flexible in a busy operational environment are vital.
A strong commitment to Equality, Diversity and Inclusion is central to this role. You will actively work to recruit and retain a volunteer team that reflects our local community and ensure volunteers are supported to deliver accessible, inclusive and welcoming experiences. You will also champion environmental sustainability within the FOH volunteer operation.
This role will include regular evening and weekend work, and flexibility is essential. You will be required to be fully available throughout May during the Brighton Festival period, when activity significantly increases, and no annual leave may be taken during this time. Occasional out-of-hours availability is required to respond to rota emergencies.
Brighton Dome & Festival values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly ethnically diverse people who are currently under-represented in our organisation. All applications are judged on merit.
Volunteer Coordinator (for Front of House) in Brighton employer: Brighton Dome & Brighton Festival
Contact Detail:
Brighton Dome & Brighton Festival Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator (for Front of House) in Brighton
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Brighton Dome and Brighton Festival's mission and values. This will help you connect your experience with their goals and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Volunteer Coordinator, you'll be working with a diverse group of volunteers. Role-play common scenarios with friends or family to boost your confidence in handling different personalities and situations.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed rotas or coordinated events in the past. This will demonstrate your ability to juggle multiple tasks and keep everything running smoothly.
✨Tip Number 4
Apply through our website! We want to see your application come through our portal. It’s the best way for us to keep track of all applicants and ensure you don’t miss out on any updates about your application.
We think you need these skills to ace Volunteer Coordinator (for Front of House) in Brighton
Some tips for your application 🫡
Show Your Passion for Volunteering: When writing your application, let us see your enthusiasm for volunteering! Share any relevant experiences that highlight your commitment to supporting others and creating inclusive environments. We love to see candidates who genuinely care about making a difference.
Tailor Your Application: Make sure to customise your application to fit the Volunteer Coordinator role. Highlight your experience in managing teams and your understanding of the arts and culture sector. We want to know how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our recruitment portal! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Brighton Dome & Brighton Festival
✨Know Your Volunteers
Before the interview, take some time to research the importance of volunteers in the arts and events sector. Understand how they contribute to creating a welcoming environment. This will help you demonstrate your passion for volunteer management and show that you value their role.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed rotas or coordinated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to juggle competing priorities effectively.
✨Communicate with Confidence
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would engage with a diverse range of people, both face-to-face and via email.
✨Embrace Diversity and Inclusion
Familiarise yourself with the principles of Equality, Diversity, and Inclusion. Be ready to discuss how you would ensure that your volunteer team reflects the local community and how you would support an inclusive environment for all visitors.
