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- Tasks: Join our team to provide top-notch customer service at theatre events.
- Company: Brighton College is a vibrant educational institution with a passion for the arts.
- Benefits: Enjoy flexible hours, free lunches, and access to performances.
- Why this job: Perfect for theatre lovers wanting to gain experience in a dynamic environment.
- Qualifications: No specific qualifications required, just a passion for the arts and good communication skills.
- Other info: This is a zero-hour contract, offering flexibility in your work schedule.
Job Description
Theatre Staff (Zero-hours)
Location: Brighton
Salary: £14.26 per hour, inclusive of holiday pay
Vacancy Type: Permanent/Part Time
Brighton College is seeking to appoint Theatre Staff on a zero-hour basis.
Main Purpose of the Role: The Theatre Staff will work with the Performing Arts Team to deliver top customer service for all events held within the Richard Cairns Building and Music School.
Role Summary: The Theatre Staff play a key role within the Performing Arts Team supporting the patrons and other users of the Richard Cairns Building with the operational resources needed for their events. The main key objective of the Theatre Staff is to provide a friendly and welcoming environment for our audience and to ensure their safety and comfort throughout their visit. The ideal candidate will be someone with a passion for theatre, music and live events, as well as being customer-focused and willing to go the extra mile.
General Duties and Responsibilities
- To arrive in good time to commence your shift and report to the Duty Manager for each show briefing;
- To ensure that the foyer, public areas, and Theatre spaces are kept clean, tidy and presentable at all times;
- To pick up any rubbish during intervals and following performances;
- To always act as a representative and ambassador of Brighton College;
- To attend department meetings and training sessions, as required;
- To be an active and supportive member of the Brighton College staff team.
- Any other reasonable management request.
Health and Safety
- To be familiar with evacuation and emergency procedures and assist with evacuations as required;
- To ensure your own health and safety and that of all others within the building at all times;
- To be familiar with and uphold health and safety rules which affect the conditions of the Cairns Theatre license (training will be provided on this).
Service and Sales
- To provide the highest level of customer and audience care and service at all times whilst a member of the Cairns Theatre staff team;
- To welcome audience members to the theatre, check their tickets and help seat them within the theatre spaces;
- To be familiar with the access issues of audience members and to provide assistance as required;
- To sell any show refreshments and merchandise available, such as programmes, scripts, ice creams, etc;
- To be familiar with and uphold the Brighton College Conduct for safeguarding children and vulnerable adults.
Person SpecificationsThe successful candidate will have experience in the following areas:
- Excellent problem solving, fault-finding and decision-making skills;
- Interest in and passion for the arts;
- Enthusiasm and calmness;
- Ability to work collaboratively;
- Good communication skills including a good standard of spoken and written English;
- Good time management;
- Highly organised;
- Knowledge of Health and Safety legislation and procedures within technical theatre.
Hours of WorkThis is an all-year round (52 weeks) appointment on a zero hour basis. The services you provide to the College will be on an ad-hoc basis. This means that whilst the College will try to give you as much notice as possible when offering work, there is no obligation on the part of the College to provide such work nor for you to accept any work offered.
Further discussions will take place at interview regarding availability of ad-hoc hours.
Remuneration£14.26 per hour, inclusive of holiday pay.
HolidaysHoliday entitlement is included in the hourly pay rate for this role.
Benefits
- Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
- Life Cover is provided whilst working at Brighton College after successfully passing probation period.
- Complimentary lunch is provided.
- Access to books, magazines and DVDs from the College Library.
- Free tickets to the College’s music, dance and drama performances are available, if you were not required to work the event.
To Apply
If you feel you are a suitable candidate and would like to work for Brighton College, please click apply to be redirected to our website to complete your application.
Theatre Staff employer: Brighton College
Contact Detail:
Brighton College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Theatre Staff
✨Tip Number 1
Familiarise yourself with the specific events and performances held at Brighton College. Understanding the types of shows and the audience they attract will help you engage better during interviews and demonstrate your passion for the arts.
✨Tip Number 2
Network with current or former Theatre Staff at Brighton College. They can provide insights into the role and the working environment, which can be invaluable when discussing your suitability for the position.
✨Tip Number 3
Prepare to showcase your customer service skills during any informal discussions or interviews. Think of examples where you've gone the extra mile for customers, as this aligns perfectly with the expectations for Theatre Staff.
✨Tip Number 4
Be ready to discuss health and safety procedures relevant to theatre environments. Showing that you understand these protocols will demonstrate your commitment to ensuring a safe experience for all patrons.
We think you need these skills to ace Theatre Staff
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Theatre Staff position. Highlight your passion for theatre and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, problem-solving, and teamwork. Emphasise any previous roles in the arts or events management that showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the arts. Mention specific experiences that demonstrate your ability to provide excellent customer service and work collaboratively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brighton College
✨Show Your Passion for the Arts
Make sure to express your enthusiasm for theatre, music, and live events during the interview. Share any relevant experiences or stories that highlight your love for the arts, as this role requires a genuine interest in the field.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. The Theatre Staff position is all about creating a welcoming environment, so showcasing your ability to handle various situations with a friendly attitude will be key.
✨Familiarise Yourself with Health and Safety Procedures
Since health and safety are crucial in this role, take some time to research basic health and safety legislation related to theatres. Being able to discuss these procedures confidently will show that you are responsible and prepared.
✨Be Ready to Discuss Teamwork
This role involves working closely with the Performing Arts Team, so be prepared to talk about your experience in collaborative environments. Highlight instances where you've successfully worked as part of a team to achieve a common goal.
