At a Glance
- Tasks: Manage and develop B2B accounts while building strong customer relationships.
- Company: Brighton-Best International, a leading supplier in the fasteners industry.
- Benefits: Stable working environment, full-time role, and career development opportunities.
- Other info: Office-based role at Cradley Heath with a focus on customer satisfaction.
- Why this job: Make a real impact in a supportive team and grow your career.
- Qualifications: 1-3 years in sales or account management, with fastener industry knowledge.
The predicted salary is between 30000 - 40000 € per year.
Brighton-Best International is a leading supplier of fasteners, fixings, and industrial gloves, serving customers across the UK from our Cradley Heath operations. We are looking for a motivated and commercially minded Sales Account Manager to join our team and help drive continued growth across an established customer base.
The Role
As Sales Account Manager, you will be responsible for managing and developing a portfolio of B2B accounts, building strong customer relationships, and identifying opportunities to grow revenue. You will work closely with our warehouse and operations teams to ensure customers receive an excellent level of service from enquiry through to delivery.
Key Responsibilities
- Manage and develop an allocated portfolio of existing accounts
- Identify and pursue opportunities to grow sales and margin
- Respond promptly to customer enquiries, providing accurate product and pricing information
- Work collaboratively with internal teams to resolve issues and ensure smooth order fulfilment
- Maintain accurate records of customer activity and pipeline within the CRM
What We're Looking For
- 1–3 years of experience in a sales or account management role within the fastener or fixings industry — this is essential
- A solid understanding of fastener products, standards, and customer applications
- Computer literate, comfortable using CRM systems, Microsoft Office, and email as part of day-to-day work
- A confident communicator, able to build and maintain strong customer relationships over the phone and by email
- Commercially aware, with an understanding of margin and customer value
- Organised, reliable, and able to manage a varied workload
What We Offer
- A stable, supportive working environment within an established business
- Full-time, office-based role at our Cradley Heath site
- The opportunity to develop your career within a growing team
If you are looking for a role where you can make a real impact and grow with a business that values its people, we would love to hear from you.
Sales Account Manager employer: Brighton Best International UK
Brighton-Best International is an excellent employer, offering a stable and supportive working environment at our Cradley Heath site. As a Sales Account Manager, you will have the opportunity to develop your career within a growing team, while enjoying a culture that values strong customer relationships and employee growth. Join us to make a real impact in a company that prioritises its people and fosters a collaborative atmosphere.
Contact Detail:
Brighton Best International UK Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fastener or fixings industry. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Brighton-Best International and understand their products. Show them you’re not just another candidate, but someone who genuinely cares about their business.
✨Tip Number 3
Follow up after your interviews. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re keen and professional!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We want to hear from you directly!
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Account Manager role. Highlight your experience in sales or account management, especially within the fastener or fixings industry, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your understanding of customer relationships and revenue growth.
Showcase Your Communication Skills:As a Sales Account Manager, strong communication is key. In your application, demonstrate your ability to build relationships and resolve issues effectively. We want to see how you can connect with customers and internal teams alike!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brighton Best International UK
✨Know Your Products
Make sure you have a solid understanding of fastener products and their applications. Brush up on industry standards and be ready to discuss how these products can meet customer needs. This knowledge will show your potential employer that you're serious about the role.
✨Showcase Your Sales Experience
Prepare specific examples from your previous roles where you've successfully managed accounts or driven sales growth. Highlight any achievements related to margin improvement or customer satisfaction, as this will demonstrate your ability to contribute to their goals.
✨Be Ready to Discuss CRM Systems
Since the role involves maintaining accurate records within a CRM, be prepared to talk about your experience with these systems. If you’ve used any specific software, mention it and explain how you leveraged it to enhance customer relationships and streamline processes.
✨Demonstrate Your Communication Skills
As a Sales Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, whether it's over the phone or via email. You might even want to prepare a mock conversation to showcase how you would handle customer inquiries effectively.
