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- Tasks: Support students' academic journeys and enhance their sense of belonging.
- Company: Join the University of Sussex, a renowned research-led institution in a beautiful campus setting.
- Benefits: Enjoy flexible working options, a supportive environment, and access to a cycle-to-work scheme.
- Why this job: Make a real difference in students' lives while thriving in a collaborative, student-focused culture.
- Qualifications: Strong administrative skills, attention to detail, and a passion for supporting student success are essential.
- Other info: This role is permanent and offers a competitive salary with opportunities for personal growth.
The predicted salary is between 25733 - 29179 £ per year.
Student Experience Co-ordinator Ref: 40479
Location
Brighton, UK
Hours
Full-time considered up to a maximum of 1.0 FTE (36.5 hours) Requests for flexible working options will be considered (subject to business need).
Grade 4 starting at £25,733 to £29,179 per annum, pro rata if part time. This role is not eligible for sponsorship under the Skilled Worker route.
Contract Type
Permanent
About the role
As Student Experience Coordinator, you’ll play a vital part in supporting our students’ academic journey and sense of belonging. Working closely with both Professional Services and academic colleagues, you’ll support key initiatives including attendance monitoring, peer-to-peer academic support programmes (such as student mentoring and Peer Assisted Learning), and student voice activities.
This is a varied and rewarding role that requires a balance of organisation, initiative, and collaboration. You\’ll be supporting individual student success while also helping shape the wider student experience across the Faculty. You’ll need to manage detailed administrative processes while building positive relationships with students and staff alike.
About you
You’ll be someone who thrives in a busy, student-focused environment and brings care and consistency to everything you do. With a keen eye for detail and excellent administrative skills, you’ll be confident managing processes and data, but just as comfortable working with people.
Kindness, calmness, and resilience are essential—you’ll often be the first point of contact for students navigating challenges, and your ability to listen and respond supportively will make a real difference. A strong team ethic, flexibility, and a positive, can-do attitude will help you contribute fully to our collaborative working culture. If you\’re eager to learn, adaptable, and passionate about supporting students to succeed, we’d love to hear from you.
About our Faculty
The Faculty of Science Engineering and Medicine launched on 1 st August 2024. The Faculty brings together four Schools: The School of Engineering and Informatics, School of Life Sciences and the School of Mathematics and Physical Sciences and the School of Psychology, with Brighton and Sussex Medical School
Please find further information regarding the Faculty and Schools on our website.
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.
Please contact Molly Butterworth ( ) for informal enquiries.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
The University requires that work undertaken for the University is performed in the UK.
Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route.
If you are experiencing any issues using our application portal or if you require adjustments to be made to the selection process, please contact us on (01273) 873743 or to discuss your requirements.
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Student Experience Co-ordinator Ref: 40479 employer: Brighton and Sussex Medical School
Contact Detail:
Brighton and Sussex Medical School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Experience Co-ordinator Ref: 40479
✨Tip Number 1
Familiarise yourself with the specific student support initiatives at the University of Sussex. Understanding their peer-to-peer academic support programmes and student voice activities will help you demonstrate your knowledge and enthusiasm during any discussions.
✨Tip Number 2
Network with current or former Student Experience Coordinators or similar roles within the university. They can provide valuable insights into the day-to-day responsibilities and challenges, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Showcase your organisational and administrative skills by preparing examples of how you've successfully managed processes in previous roles. Be ready to discuss how these experiences can translate to supporting students effectively.
✨Tip Number 4
Emphasise your ability to build positive relationships with students and staff. Think of specific instances where you've demonstrated kindness, calmness, and resilience, as these qualities are essential for the role and will resonate well with the hiring team.
We think you need these skills to ace Student Experience Co-ordinator Ref: 40479
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Student Experience Coordinator position. Highlight key skills such as organisation, collaboration, and student support in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work in student support, administration, or collaborative projects that demonstrate your ability to thrive in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting students and your understanding of their needs. Use specific examples from your past experiences to illustrate how you embody the qualities mentioned in the job description, such as kindness and resilience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the administrative aspects of the role.
How to prepare for a job interview at Brighton and Sussex Medical School
✨Show Your Passion for Student Support
Make sure to express your enthusiasm for helping students succeed. Share specific examples of how you've supported others in the past, whether through mentoring, tutoring, or any other relevant experience.
✨Demonstrate Organisational Skills
Since the role involves managing detailed administrative processes, be prepared to discuss your organisational strategies. You could mention tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
✨Highlight Your Teamwork Experience
Collaboration is key in this role, so be ready to talk about your experiences working in teams. Share instances where you contributed positively to a group dynamic or helped resolve conflicts.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations with students. Think of scenarios where you had to listen, empathise, and provide support, and be ready to explain how you approached those situations.
