The role sits in the Banking & Income Allocation Team within the Welfare Revenues and Business Support Service at Brighton and Hove City Council. It centres on allocating and recording council income accurately, resolving banking queries and carrying out reconciliations. The post stands out for its links to the council's banking contracts and cash collection service, and for its liaison with schools, security carriers and banking partners. A Basic DBS check is required.
What the job involves
- Respond to customer enquiries about banking and income
- Investigate and resolve banking queries
- Process income transactions, ensuring income is accurately allocated and recorded
- Undertake bank reconciliations
- Maintain the integrity of the council's bank accounts
- Liaise with council services, schools, security carriers and banking partners
- Support the council's banking and income processes
- Ensure services across the council receive a high-quality support service
Skills & knowledge
- Strong attention to detail
- Comfort working with high volumes of financial and transactional data
- Highly organised approach
- Customer-focused, with a motivation to provide excellent customer service
Checks & eligibility
- Basic Disclosure Criminal Records Check
What’s offered
- Leave entitlement
- Pension
- Wellbeing support
- Training and development
- Flexible working arrangements
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Banking and Income Officer employer: Brighton and Hove City Council
Brighton and Hove City Council is an excellent employer, offering a supportive apprenticeship programme that allows you to gain hands-on experience across various teams in Parking Services. With a commitment to inclusivity and professional development, you'll have the opportunity to enhance your customer service skills while contributing to the community in a vibrant coastal city known for its diverse culture and welcoming atmosphere.
Contact Details:
Brighton and Hove City Council Recruitment Team
