At a Glance
- Tasks: Manage ticketing systems for exciting football matches and events at the Amex Stadium.
- Company: Brighton & Hove Albion FC, a top-tier football club with a community spirit.
- Benefits: Free meals, 23 days holiday, gym access, and exclusive match ticket opportunities.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Join a passionate team and enhance the fan experience in a vibrant sports environment.
- Qualifications: Experience with back-office systems and a keen eye for detail.
The predicted salary is between 30000 - 40000 € per year.
Role: Ticketing Systems Administrator
Salary: Dependent on experience
Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 22nd May 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us deliver a world-class ticketing experience. This role oversees the Mens First Team and U21s home match setup, parking sales, and the distribution of away tickets. You will manage the Amex access control system, leading the administration and testing of NFC ticketing for Google and Apple. Additionally, you will lead ticketing for the Womens First Team, managing season tickets and events. This role includes working onsite for Womens Super League fixtures, conducting end-of-game reconciliations, staff briefing and liaison with Crawley Town FC.
About you
This position is ideal for someone who is passionate about systems and enjoys finding innovative solutions to challenges. Ideally you will have experience of back-office systems. If you have a sharp eye for detail and a talent for numbers, we'd love to hear from you!
Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2026/27 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.
Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Ticketing Systems Administrator - Village Way, BN1 9BL employer: Brighton and Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer that champions a vibrant work culture, offering employees a range of benefits including complimentary meals, generous holiday allowances, and access to training programmes. Located at the iconic American Express Stadium, staff enjoy unique opportunities to engage with the community and contribute to a world-class ticketing experience while being part of a diverse and inclusive team dedicated to high performance and professional excellence.
Contact Detail:
Brighton and Hove Albion Football Club Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing Systems Administrator - Village Way, BN1 9BL
✨Tip Number 1
Get to know the company! Research Brighton & Hove Albion FC and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at the American Express Stadium. Building relationships can give you insider info and make your application stand out.
✨Tip Number 3
Prepare for the interview by practising common questions related to ticketing systems and your experience. We recommend using the STAR method to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Brighton & Hove Albion FC.
We think you need these skills to ace Ticketing Systems Administrator - Village Way, BN1 9BL
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for ticketing systems and football! Share any relevant experiences or projects that highlight your love for the game and how you can contribute to our world-class ticketing experience.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with back-office systems and any innovative solutions you've implemented in the past. We want to know how you fit into our team!
Be Detail-Oriented:Since this role requires a sharp eye for detail, ensure your application is free from typos and errors. A well-organised application reflects your attention to detail, which is crucial for managing ticketing systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brighton & Hove Albion FC!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Systems
Make sure you brush up on your knowledge of ticketing systems and back-office operations. Familiarise yourself with NFC ticketing for Google and Apple, as well as access control systems. Being able to discuss these topics confidently will show your passion and expertise.
✨Showcase Your Attention to Detail
Since this role requires a sharp eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was in managing ticket sales or conducting reconciliations, having specific instances ready will highlight your suitability for the role.
✨Embrace the Club's Values
Brighton & Hove Albion FC values treating people well and exceeding expectations. During your interview, reflect on how you embody these values in your work. Share stories that demonstrate your integrity and fan-focused approach, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the club. Ask about the challenges they face in ticketing or how they measure success in delivering a world-class ticketing experience. This shows your genuine interest and engagement with the position.
