At a Glance
- Tasks: Manage ticketing systems for exciting football matches and events at the Amex Stadium.
- Company: Brighton & Hove Albion FC, a top-tier football club with a community spirit.
- Benefits: Free meals, 23 days holiday, gym access, and exclusive match ticket opportunities.
- Other info: Be part of a diverse workplace that values integrity and excellence.
- Why this job: Join a passionate team and enhance the fan experience in a vibrant sports environment.
- Qualifications: Experience with back-office systems and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Role: Ticketing Systems Administrator
Salary: Dependent on experience
Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 22nd May 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us deliver a world-class ticketing experience. This role oversees the Mens First Team and U21s home match setup, parking sales, and the distribution of away tickets. You will manage the Amex access control system, leading the administration and testing of NFC ticketing for Google and Apple. Additionally, you will lead ticketing for the Womens First Team, managing season tickets and events. This role includes working onsite for Womens Super League fixtures, conducting end-of-game reconciliations, staff briefing and liaison with Crawley Town FC.
About you
This position is ideal for someone who is passionate about systems and enjoys finding innovative solutions to challenges. Ideally you will have experience of back-office systems. If you have a sharp eye for detail and a talent for numbers, we'd love to hear from you!
Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2026/27 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.
Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Ticketing Systems Administrator - Village Way, BN1 9BL in Portslade employer: Brighton and Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer for those passionate about football and community engagement. Located at the American Express Elite Football Performance Centre, our work culture fosters inclusivity and personal growth, offering unique opportunities to develop coaching skills while contributing to the development of young talent in a supportive environment. Join us to be part of a team that values high performance and professional excellence, all while making a positive impact in the local community.
Contact Details:
Brighton and Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing Systems Administrator - Village Way, BN1 9BL in Portslade
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC, their values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give us insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to ticketing systems and customer service. We want to demonstrate our problem-solving skills and attention to detail!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the team at Brighton & Hove Albion FC.
We think you need these skills to ace Ticketing Systems Administrator - Village Way, BN1 9BL in Portslade
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for ticketing systems and football! Share any relevant experiences or projects that highlight your love for the game and how you can contribute to our world-class ticketing experience.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with back-office systems and any innovative solutions you've implemented in the past. We want to know how you fit into our team!
Be Detail-Oriented:Since this role requires a sharp eye for detail, ensure your application is free from typos and errors. A well-organised application reflects your attention to detail, which is crucial for managing ticketing systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brighton & Hove Albion FC!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Ticketing Systems
Make sure you brush up on your knowledge of ticketing systems, especially NFC ticketing for Google and Apple. Familiarise yourself with the Amex access control system and be ready to discuss how you've used similar systems in the past.
✨Show Your Passion for Football
This role is all about delivering a world-class ticketing experience for fans. Be prepared to share your enthusiasm for football and how it drives your work ethic. Mention any relevant experiences that highlight your commitment to enhancing fan engagement.
✨Demonstrate Attention to Detail
Since this position requires a sharp eye for detail, come prepared with examples of how you've successfully managed data or reconciled accounts in previous roles. Highlight any specific instances where your attention to detail made a significant impact.
✨Embrace the Club's Values
Familiarise yourself with Brighton & Hove Albion FC's core values. During the interview, weave these values into your responses to show that you align with their culture. Discuss how you treat people well, aim high, and act with integrity in your professional life.
