At a Glance
- Tasks: Support players with administrative tasks and ensure confidentiality in a dynamic football environment.
- Company: Join Brighton & Hove Albion FC, a club that values community and high performance.
- Benefits: Enjoy free meals, gym access, holiday perks, and exclusive match ticket opportunities.
- Why this job: Kickstart your career in player care and make a real impact behind the scenes.
- Qualifications: Strong admin skills, trustworthy, and ability to handle sensitive information.
- Other info: Flexible hours required for matchdays; great growth opportunities in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Role: Player Care Assistant
Salary: £30,000 per annum
Hours: 35 hours per week to include evenings and weekends. There will be occasional matchday work included (home and away fixtures).
Location: American Express Elite Football Performance Centre, Lancing
Contract Type: Permanent
Deadline Day: 10th March 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
In this role you will provide robust, efficient, and professional support which ensures first class administrative standards and a high level of confidentiality. On a day-to-day basis you will manage all confidential documentation, maintain database records, answer general enquiries and assist with the administration of player fan mail.
This role is suitable for those looking to kick start their player care career and work under the guidance of our experienced player care team – this is a great opportunity for professional growth and development. Please note you will be required to provide occasional cover at First Team matchdays (home and away) so will require flexibility with working hours.
Do you have what it takes?
We are looking for someone who can think on their feet, takes initiative, and brings solid administrative experience. You must be highly trustworthy with the ability to handle sensitive player information. Ideally you will be proficient in speaking in French, Spanish, and/or Portuguese, however this is not essential.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2025/26 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Player Care Assistant - , BN15 employer: Brighton and Hove Albion Football Club
Contact Detail:
Brighton and Hove Albion Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Player Care Assistant - , BN15
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when applying through our website.
✨Tip Number 3
Prepare for the unexpected! As a Player Care Assistant, you’ll need to think on your feet. Practice answering situational questions that showcase your problem-solving skills and adaptability.
✨Tip Number 4
Show your passion! Whether it’s in your interview or networking conversations, let your enthusiasm for football and player care shine through. It’s all about making a memorable impression!
We think you need these skills to ace Player Care Assistant - , BN15
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for player care shine through! We want to see how much you care about supporting players and making a positive impact behind the scenes.
Be Professional and Confidential: Since you'll be handling sensitive information, it's crucial to highlight your ability to maintain confidentiality. Use examples from your past experiences to show us how you’ve managed confidential documents or information.
Tailor Your Application: Make sure to customise your application to reflect the values of Brighton & Hove Albion FC. Show us how you embody our principles like treating people well and exceeding expectations in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and stands out to our hiring team!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Player Care Assistant role. Familiarise yourself with the responsibilities, such as managing confidential documentation and assisting with player fan mail. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Administrative Skills
Since this role requires solid administrative experience, be prepared to discuss specific examples from your past work. Highlight how you've handled sensitive information and maintained high standards of confidentiality. This will show that you can be trusted with player information.
✨Embrace Flexibility
The job involves occasional matchday work, so express your willingness to adapt your schedule. Share any previous experiences where you had to be flexible with your hours, especially during busy periods. This will demonstrate your commitment to the team's needs.
✨Align with Club Values
Brighton & Hove Albion FC values treating people well and exceeding expectations. During the interview, share how you embody these values in your work. Use examples that reflect your integrity and focus on making experiences special for others, which will resonate with the club's ethos.