Matchday Supporter Services Assistant

Matchday Supporter Services Assistant

Seasonal 28000 - 28000 £ / year (est.) No home office possible
Brighton and Hove Albion Football Club

At a Glance

  • Tasks: Assist fans on matchdays and ensure a fantastic experience at the stadium.
  • Company: Join a vibrant football club with a passion for community and support.
  • Benefits: Earn £13.50 per hour while enjoying the excitement of live matches.
  • Other info: Work all home games during the 2026/27 season at the iconic American Express Stadium.
  • Why this job: Be part of the action and create unforgettable moments for fans.
  • Qualifications: Great communication skills and a love for sports.

The predicted salary is between 28000 - 28000 £ per year.

Salary: £13.50 per hour

Hours: To work all home games for the 2026/27 season

Location: American Express Stadium, Brighton

Contract Type: Worker Agreement

Deadline Day: 6th May 2026

Interviews: Monday 18th May 2026

Matchday Supporter Services Assistant employer: Brighton and Hove Albion Football Club

As a Matchday Supporter Services Assistant at the American Express Stadium in Brighton, you will be part of a vibrant and passionate team dedicated to enhancing the matchday experience for fans. The company fosters a supportive work culture that values teamwork and personal growth, offering opportunities to develop your skills in a dynamic environment. With competitive pay and the chance to engage with a diverse community of supporters, this role is perfect for those seeking meaningful and rewarding employment in the heart of Brighton.
Brighton and Hove Albion Football Club

Contact Detail:

Brighton and Hove Albion Football Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Matchday Supporter Services Assistant

✨Tip Number 1

Get to know the club and its culture! Research Brighton and their values so you can show your passion during interviews. We want to see that you’re not just a fan, but someone who truly understands what makes the club special.

✨Tip Number 2

Network like a pro! Connect with current or former staff on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 3

Prepare for the interview by practising common questions! Think about scenarios you might face on matchdays and how you’d handle them. We want to see your problem-solving skills in action!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team. Don’t miss out on this opportunity!

We think you need these skills to ace Matchday Supporter Services Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Conflict Resolution

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for football and supporter services shine through. We want to see that you’re genuinely excited about being part of the matchday experience!

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or event support. We love seeing how your skills align with what we need for the Matchday Supporter Services Assistant role.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Brighton and Hove Albion Football Club

✨Know Your Stuff

Make sure you research Brighton and the role of a Matchday Supporter Services Assistant. Understand the club's values, recent performances, and what makes matchdays special for fans. This knowledge will show your genuine interest and help you stand out.

✨Show Your People Skills

As this role involves interacting with supporters, be ready to demonstrate your communication skills. Think of examples where you've successfully dealt with customers or resolved issues. Practising these scenarios can help you articulate your experience clearly during the interview.

✨Dress the Part

Even though it’s a casual environment, dressing smartly shows professionalism. Opt for something that reflects the club's colours or logo if possible. This small touch can make a big impression and show your enthusiasm for the role.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the role and the team. Ask about the challenges faced on matchdays or how the club engages with its supporters. This not only shows your interest but also helps you gauge if it's the right fit for you.

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