Matchday Steward - Brighton and Hove, BN1 9BL
Matchday Steward - Brighton and Hove, BN1 9BL

Matchday Steward - Brighton and Hove, BN1 9BL

Full-Time No home office possible
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At a Glance

  • Tasks: Ensure fan safety and enjoyment during home matches at the stadium.
  • Company: Join Brighton & Hove Albion FC, a top-tier football club with a strong community spirit.
  • Benefits: Earn Β£12.60 per hour with full training provided; no experience needed!
  • Why this job: Be part of an energetic team creating legendary matchday experiences in a vibrant environment.
  • Qualifications: Must be 18 or older; no prior experience required.
  • Other info: Work all home matches for the 2025/26 season; flexible hours and a fun atmosphere!

Role: Matchday Steward

Salary: Β£12.60 per hour

Hours: To work all home matches for the 2025/26 season

Location: American Express Stadium, Brighton

Contract Type: Worker agreement

Deadline Day: 30th June 2025

Interview date: Wednesday 9th July 2025

Training dates: W/C 21st July 2025

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Come and play your part as a Matchday Steward for the 2025/26 season! Our goal is to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate team. Join the Seagulls and run with the South Coast's Premier League football team through the 25/26 season. Your top priority will be to ensure all fans are kept safe and have an enjoyable experience. No two games are ever the same, so you will need to be adaptable and thrive under pressure - ready for whatever the day brings.

About you

We are looking for individuals who thrive in a fast-paced, fan-focused environment. If you enjoy interacting with lots of people, have excellent communication skills, and take pride in being a reliable team player, then you could be a great fit for our matchday team. You don’t need to hold any qualifications or have any previous experience as full training will be provided ahead of your first matchday. Due to the nature of the role, you will need to be 18 years or older.

Our values are essential to our success

  • Treat People Well
  • Exceed Expectations
  • Aim High. Never Give Up
  • Act with Integrity
  • Make it Special

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

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Contact Detail:

Brighton and Hove Albion Football Club Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Matchday Steward - Brighton and Hove, BN1 9BL

✨Tip Number 1

Familiarise yourself with Brighton & Hove Albion FC's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around treating people well and making experiences special.

✨Tip Number 2

Engage with the local community and football fans before applying. Attend matches or community events to understand the atmosphere and fan expectations, which will help you speak confidently about your passion for the role during interviews.

✨Tip Number 3

Prepare to showcase your adaptability and teamwork skills. Think of examples from past experiences where you've thrived under pressure or worked effectively in a team, as these are key traits they are looking for in a Matchday Steward.

✨Tip Number 4

Stay updated on the club's news and upcoming matches. Being knowledgeable about the team's performance and any recent developments can give you an edge in discussions and show your genuine interest in the role.

We think you need these skills to ace Matchday Steward - Brighton and Hove, BN1 9BL

Excellent Communication Skills
Customer Service Orientation
Teamwork
Adaptability
Ability to Work Under Pressure
Conflict Resolution
Attention to Detail
Time Management
Problem-Solving Skills
Safety Awareness
Interpersonal Skills
Positive Attitude
Reliability
Empathy

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Matchday Steward. Highlight your ability to thrive in a fast-paced environment and your commitment to ensuring fan safety and enjoyment.

Tailor Your CV: Make sure your CV reflects relevant skills such as communication, teamwork, and adaptability. Even if you lack direct experience, emphasise any customer service roles or situations where you've worked under pressure.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the club. Mention your understanding of their values and how you embody them, particularly in treating people well and exceeding expectations.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Brighton and Hove Albion Football Club

✨Show Your Passion for Football

Make sure to express your enthusiasm for football and the role of a Matchday Steward. Share any experiences you have had at matches, whether as a fan or in a similar role, to demonstrate your genuine interest in the sport and the club.

✨Emphasise Communication Skills

Since the role involves interacting with fans, highlight your communication skills during the interview. Provide examples of how you've effectively communicated in past roles or situations, especially in fast-paced environments.

✨Demonstrate Adaptability

Be prepared to discuss how you handle unexpected situations. The job requires adaptability, so share instances where you've successfully navigated challenges or changes in plans, showcasing your ability to thrive under pressure.

✨Align with Club Values

Familiarise yourself with Brighton & Hove Albion FC's values and be ready to discuss how you embody them. Whether it's treating people well or aiming high, showing that you resonate with their principles can set you apart from other candidates.

Matchday Steward - Brighton and Hove, BN1 9BL
Brighton and Hove Albion Football Club

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