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- Tasks: Engage with fans and create an exciting atmosphere on matchdays.
- Company: Join Brighton & Hove Albion FC, a top football club with a strong community spirit.
- Benefits: Earn £12.60 per hour and enjoy the thrill of live sports events.
- Why this job: Be part of an unforgettable matchday experience and connect with passionate supporters.
- Qualifications: Must be friendly, engaging, and able to manage tasks effectively.
- Other info: Work all home matches for the 2025/26 season at Broadfield Stadium.
Matchday Experience Assistant (Crawley) – , RH11 9RX, England
Role: Matchday Experience Assistant (Crawley)
Salary : £12.60 per hour
Hours : To work all home matches for the 2025/26 season, (inclusive of Women’s Super League and Cup games)
Location: Broadfield Stadium, Crawley
Contract Type: Worker agreement
Deadline Day: 15th July 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us to make every matchday unforgettable at the Broadfield Stadium
We are hiring for a pool of Matchday Experience Assistant’s to help us create a welcoming and exciting atmosphere for all visitors at the Broadfield Stadium. In this role, you will be responsible for interacting with supporters, assisting with the setup of matchday activities, and installing Brighton & Hove Albion FC branding throughout the stadium. You will be required to chaperone or on occasion be the ‘Sally’ fury mascot.
To find out more about this role, click here to read the job description
About you
We are looking for people who feel comfortable speaking with supporters and have a bubbly and engaging personality. You must have excellent planning and prioritising skills.
If you love engaging with people and want to be part of the matchday buzz, then we want to hear from you!
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
? Treat People Well
⚪ Exceed Expectations
? Aim High. Never Give Up
⚪ Act with Integrity
? Make it Special
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Matchday Experience Assistant (Crawley) - , RH11 9RX employer: Brighton and Hove Albion Football Club
Contact Detail:
Brighton and Hove Albion Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Experience Assistant (Crawley) - , RH11 9RX
✨Tip Number 1
Familiarise yourself with Brighton & Hove Albion FC's values and mission. When you engage with supporters during the matchday, embody these principles in your interactions to show that you truly align with the club's ethos.
✨Tip Number 2
Attend a few home matches as a spectator before applying. This will give you firsthand experience of the matchday atmosphere and help you understand what makes it special, which you can reference in conversations during the hiring process.
✨Tip Number 3
Network with current or former Matchday Experience Assistants if possible. They can provide insights into the role and share tips on how to stand out during the selection process.
✨Tip Number 4
Prepare to demonstrate your planning and prioritising skills in any informal discussions or interviews. Think of examples from past experiences where you successfully managed multiple tasks, especially in busy environments.
We think you need these skills to ace Matchday Experience Assistant (Crawley) - , RH11 9RX
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Matchday Experience Assistant position. Tailor your application to highlight relevant experiences that align with these duties.
Showcase Your Personality: Since the role requires a bubbly and engaging personality, make sure to convey your enthusiasm for interacting with supporters in your cover letter. Use examples from past experiences where you successfully engaged with people.
Highlight Relevant Skills: Emphasise your planning and prioritising skills in your CV. Provide specific examples of how you've successfully managed tasks or events in previous roles, especially in high-energy environments like sports or entertainment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Show Your Enthusiasm
Make sure to express your passion for football and the matchday experience. Brighton & Hove Albion FC values a bubbly personality, so let your excitement shine through during the interview.
✨Demonstrate Your People Skills
Since the role involves interacting with supporters, be prepared to discuss your previous experiences in customer service or similar roles. Highlight any instances where you successfully engaged with people and created a positive atmosphere.
✨Understand the Club's Values
Familiarise yourself with the club's core values: Treat People Well, Exceed Expectations, Aim High, Act with Integrity, and Make it Special. Be ready to explain how you embody these values in your work and interactions.
✨Prepare for Practical Scenarios
Think about potential matchday scenarios you might encounter, such as handling crowd control or assisting with activities. Be ready to share how you would approach these situations to ensure a smooth and enjoyable experience for all visitors.
