At a Glance
- Tasks: Manage ticketing systems for exciting football matches and events at the Amex Stadium.
- Company: Brighton & Hove Albion FC, a top-tier football club with a community spirit.
- Benefits: Free meals, 23 days holiday, gym access, and exclusive match ticket opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and enhance the fan experience in a vibrant sports environment.
- Qualifications: Experience with back-office systems and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
Role: Ticketing Systems Administrator
Salary: Dependent on experience
Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 22nd May 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us deliver a world-class ticketing experience. This role oversees the Mens First Team and U21s home match setup, parking sales, and the distribution of away tickets. You will manage the Amex access control system, leading the administration and testing of NFC ticketing for Google and Apple. Additionally, you will lead ticketing for the Womens First Team, managing season tickets and events. This role includes working onsite for Womens Super League fixtures, conducting end-of-game reconciliations, staff briefing and liaison with Crawley Town FC.
About you
This position is ideal for someone who is passionate about systems and enjoys finding innovative solutions to challenges. Ideally you will have experience of back-office systems. If you have a sharp eye for detail and a talent for numbers, we'd love to hear from you!
Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2026/27 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.
Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Ticketing Systems Administrator - Village Way, BN1 9BL in Hove employer: Brighton and Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer for those passionate about football and community engagement. Located at the American Express Elite Football Performance Centre, our work culture fosters inclusivity and personal growth, offering unique opportunities to develop coaching skills while contributing to the development of young talent in a supportive environment. Join us to be part of a team that values high performance and professional excellence, all while making a positive impact in the local community.
Contact Details:
Brighton and Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing Systems Administrator - Village Way, BN1 9BL in Hove
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC, their values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give us insights into the club's culture and possibly even a foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to ticketing systems and customer service. We want to demonstrate our problem-solving skills and attention to detail, so have examples ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're serious about joining the team at Brighton & Hove Albion FC.
We think you need these skills to ace Ticketing Systems Administrator - Village Way, BN1 9BL in Hove
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for ticketing systems and football! Share any relevant experiences or projects that highlight your love for the game and how you can contribute to our world-class ticketing experience.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with back-office systems and any innovative solutions you've implemented in the past. We want to know how you fit into our team!
Be Detail-Oriented:Since this role requires a sharp eye for detail, ensure your application is free from typos and errors. A well-organised and clear application reflects your attention to detail, which is crucial for managing ticketing systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Brighton & Hove Albion FC!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Systems
Make sure you brush up on your knowledge of ticketing systems, especially those related to NFC technology. Familiarise yourself with how Google and Apple ticketing works, as this will show your passion for the role and your ability to innovate.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your sharp eye for detail made a difference. Whether it was managing ticket sales or conducting reconciliations, be ready to discuss how your meticulous nature can benefit their operations.
✨Embrace the Club's Values
Research Brighton & Hove Albion FC’s values and think about how you embody them. Be prepared to share specific instances where you've treated people well, exceeded expectations, or acted with integrity in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the club. Inquire about their approach to fan engagement or how they handle challenges in ticketing. This shows you're not just interested in the job, but also in contributing to their mission.
