Senior Customer Service Retail Assistant - Village Way, BN1 9BL
Role: Senior Customer Service Retail Assistant
Hours: 35 hours per week, 5 out of 7 days which will include matchdays
Location: American Express Stadium, Brighton and Churchill Square, Brighton
Contract Type: Permanent
Deadline Day: 25th November 2026
Brighton & Hove Albion FC is a professional football club competing at the highest level of football on a global stage. At the heart of everything we do is our commitment to high performance, continuous improvement, professional excellence, and making a positive impact.
Step into the heart of the action and be a part of our retail team .
From delivering a warm welcome to printing custom names and numbers on shirts, processing sales, and keeping displays looking tidy, you will make every fan interaction special. You will also take on keyholder duties, assist with stock deliveries, and help keep operations running seamlessly. This role will work across both our stadium megastore and Churchill Square store.
Experience that will help you thrive
We are looking for an energetic, customer-first individual who thrives in a fast-paced environment and stays calm under pressure. You bring hands-on retail experience - ideally in sports - along with solid EPOS, cash-handling, and upselling skills.
Ready to make an impact?
Discover your potential, our culture and your future perks by clicking here to view the recruitment pack.
To ensure we get the best out of you in the recruitment process, please let us know if you require any reasonable adjustments. Please contact .
Senior Customer Service Retail Assistant - Village Way, BN1 9BL in Glynde employer: Brighton and Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer, renowned for its commitment to high performance and professional excellence while fostering a vibrant community spirit. Located at the iconic American Express Stadium, employees enjoy a supportive work culture with generous benefits such as complimentary meals, enhanced family policies, and access to training programmes, all aimed at promoting personal and professional growth. With a strong focus on diversity and inclusion, the club ensures that every team member feels valued and empowered to contribute to our shared success.
Contact Details:
Brighton and Hove Albion Football Club Recruitment Team
