At a Glance
- Tasks: Sell matchday programmes and engage with passionate football fans.
- Company: Join Brighton & Hove Albion FC, a club with community spirit and high performance.
- Benefits: Earn £13.45 per hour while enjoying the matchday atmosphere.
- Other info: Work all home matches for the 2026/27 season at the American Express Stadium.
- Why this job: Be part of the excitement and connect with fellow supporters every home match.
- Qualifications: Customer service experience and good maths skills are essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Role: Matchday Programme Seller
Salary: £13.45 per hour
Hours: To work all home matches for the 2026/27 season
Location: American Express Stadium, Brighton
Contract Type: Worker agreement
Deadline Day: 18th June 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Be part of the matchday buzz! We are looking for enthusiastic and reliable individuals to join our matchday team as Programme Sellers. You will engage with our amazing supporters, by selling matchday programmes and providing matchday information. In this role you would be required to work all home matchdays for the 2026/27 season. You will work around 3 hours before the match so this would be a great opportunity for a season ticket holder.
About you
You will be the face of the club and interacting with our loyal fans, so it is essential that you have excellent customer service skills. You will have good mathematical skills as you will be required to add up programmes. It is also essential that you have previous experience in customer service and cash handling.
Our values are essential to our success
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Matchday Programme Seller - Village Way, BN1 9BL in Dormansland employer: Brighton and Hove Albion Football Club
Brighton & Hove Albion FC is an exceptional employer that fosters a vibrant and inclusive work culture, where every matchday is an opportunity to engage with passionate supporters and contribute to the club's community spirit. With a commitment to professional excellence and personal growth, employees can expect to thrive in a supportive environment that values integrity and teamwork, making it a rewarding place to work for those who share a love for football and customer service.
Contact Details:
Brighton and Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Programme Seller - Village Way, BN1 9BL in Dormansland
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Brighton and Hove Albion Football Club and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Brighton and Hove Albion Football Club and let us see your personality shine through!
We think you need these skills to ace Matchday Programme Seller - Village Way, BN1 9BL in Dormansland
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Brighton and Hove Albion Football Club.
Get Familiar with Our Brand:Before applying, take some time to learn about Brighton and Hove Albion Football Club and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Brighton and Hove Albion Football Club.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Brighton and Hove Albion Football Club will surely appreciate.
