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- Tasks: Manage ticketing for women's football and events, ensuring a seamless experience for fans.
- Company: Join Brighton & Hove Albion FC, a club that values community and excellence.
- Benefits: Enjoy free meals, generous holiday, gym access, and exclusive discounts.
- Why this job: Be part of a dynamic team delivering world-class experiences on match days.
- Qualifications: Passion for systems, detail-oriented, and experience with sales software preferred.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Hours: 35 hours per week plus all home matches (time off in lieu after first 5 match days)
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 20th February 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Womens First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control system. You will also be in charge of Terrace Events setup, managing and administering the parking sales and systems, and overseeing the dispatch of digital or physical tickets. You will assist with the testing and administration of the Amex access control system including NFC ticketing in Google and Apple.
Please note you will be required to work all womens home matchdays in this role.
About you
This position is ideal for someone who is passionate about systems and enjoys finding solutions to challenges. Ideally you will have previous experience using back-office systems, and sales software. If you are a logical thinker with a keen eye for detail, and a strong head for numbers then apply today!
Our values are essential to our success. Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
- Be Fan Focused
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2025/26 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.
Safeguarding is part of everything we do. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
Ticketing Coordinator in Brighton employer: Brighton and Hove Albion Football Club
Contact Detail:
Brighton and Hove Albion Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Coordinator in Brighton
✨Tip Number 1
Get to know the club! Research Brighton & Hove Albion FC, their values, and recent events. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend club events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for matchday scenarios! Think about how you'd handle ticketing challenges during busy home matches. Show that you can think on your feet and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to a world-class ticketing experience.
We think you need these skills to ace Ticketing Coordinator in Brighton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for women's football and ticketing shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic experience for fans.
Be Detail-Oriented: Since this role involves managing systems and numbers, make sure to highlight your attention to detail in your application. We love candidates who can spot the little things that make a big difference!
Tailor Your Experience: Don’t just send a generic application! Make sure to tailor your experience to match the job description. If you've worked with back-office systems or sales software before, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Ticketing Systems
Familiarise yourself with ticketing systems and back-office software relevant to the role. Be prepared to discuss your experience with these systems and how you've used them to solve problems in the past.
✨Show Your Passion for Women's Football
Express your enthusiasm for women's football and the events you'll be coordinating. Share any personal experiences or insights that demonstrate your commitment to promoting the sport and enhancing the fan experience.
✨Highlight Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples of how you've successfully managed complex tasks or projects. Discuss how you ensure accuracy in ticket sales and event setups, as well as your approach to testing access control systems.
✨Embrace the Club's Values
Research Brighton & Hove Albion FC's values and think about how they resonate with you. Be ready to share how you embody these values in your work, particularly in treating people well and exceeding expectations in customer service.
