At a Glance
- Tasks: Create unforgettable fan experiences and provide top-notch customer service on matchdays.
- Company: Brighton and Hove Albion Football Club, a community-focused football club.
- Benefits: Join a passionate team and be part of the matchday excitement.
- Other info: Embrace community spirit and contribute to an exciting atmosphere.
- Why this job: Be at the heart of the action and make fans' matchdays memorable.
- Qualifications: Retail experience and availability for every home matchday in the 2026/27 season.
The predicted salary is between 12000 - 15000 £ per year.
Brighton and Hove Albion Football Club is seeking a Retail Assistant to create unforgettable experiences for fans at the American Express Stadium. You will deliver outstanding customer service and assist with queries and product advice on matchdays.
The ideal candidate has retail experience and can commit to working every home matchday throughout the 2026/27 season. Join us in embracing our community spirit and contributing to matchday excitement!
Matchday Retail Associate — Fan Experience & Shirt Printing in Brighton employer: Brighton and Hove Albion Football Club
Brighton and Hove Albion Football Club is an exceptional employer, offering a vibrant work culture that thrives on community spirit and passion for football. As a Matchday Retail Associate, you will not only engage with enthusiastic fans but also benefit from opportunities for personal growth and development within the club. Working at the iconic American Express Stadium, you'll be part of a team dedicated to creating memorable matchday experiences, making it a truly rewarding place to work.
Contact Details:
Brighton and Hove Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Retail Associate — Fan Experience & Shirt Printing in Brighton
✨Tip Number 1
Get to know the club and its culture! Research Brighton and Hove Albion, their values, and what makes matchdays special. This will help you connect with fans and show your passion during interviews.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different fan scenarios on matchdays. Role-playing with friends can help you feel more confident when it comes to delivering that outstanding service.
✨Tip Number 3
Network with fellow fans and retail associates! Attend matches and engage with people in the community. Building connections can lead to valuable insights and even job referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at the American Express Stadium!
We think you need these skills to ace Matchday Retail Associate — Fan Experience & Shirt Printing in Brighton
Some tips for your application 🫡
Show Your Passion for Football:When writing your application, let your love for football shine through! Mention any experiences you've had that connect you to the game or the club, as this will resonate with us and show you're a great fit for the role.
Highlight Your Retail Experience:Make sure to detail your previous retail experience in your application. We want to see how you've provided excellent customer service before, especially in fast-paced environments like matchdays!
Be Clear About Your Availability:Since we need someone who can commit to every home matchday, be upfront about your availability in your application. This helps us understand if you can join our team for the entire 2026/27 season.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Brighton and Hove Albion Football Club
✨Know Your Stuff
Familiarise yourself with Brighton and Hove Albion Football Club's history, values, and recent achievements. Being able to chat about the club shows your passion and commitment, which is key for a role focused on fan experience.
✨Showcase Your Retail Skills
Prepare examples from your previous retail experience that highlight your customer service skills. Think about times you went above and beyond for a customer or handled a tricky situation—these stories will resonate well during the interview.
✨Embrace the Matchday Vibe
Understand what makes matchdays special for fans. Be ready to discuss how you would enhance their experience, whether through product knowledge or engaging with them in a friendly manner. This shows you’re not just there to work, but to contribute to the excitement!
✨Commitment is Key
Since the role requires working every home matchday, express your enthusiasm for being part of the team throughout the season. Highlight your availability and willingness to be flexible, as this will demonstrate your dedication to the role and the club.
