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- Tasks: Provide HR and Employment Law advice to support Business Development Managers and clients.
- Company: Join BrightHR, a leading software provider transforming people management.
- Benefits: Enjoy enhanced holidays, private healthcare, and discounts on gym memberships and local services.
- Why this job: Make a real impact by helping businesses navigate HR and Employment Law challenges.
- Qualifications: Strong relationship-building skills and a proactive, can-do attitude are essential.
- Other info: Dynamic team environment with opportunities for professional growth and development.
The predicted salary is between 26400 - 39600 £ per year.
BrightHR Manchester, England, United Kingdom
Sales Support Employment Law Advisor
Salary: up to £33,000; Location: Manchester
Purpose
To provide HR and Employment Law advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents.
Reports to
Sales Support Manager
Hours of work
Monday to Saturday (40 hours shifts). Monday‑Friday 8:45 am – 5:30 pm. One Saturday in 4, 10 am – 2 pm.
Day–to–day responsibilities include but are not limited to the below:
- To ensure that personal knowledge of HR and Employment Law and best practice is continually updated.
- To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully.
- To proactively review BDM diaries, complete TLAs and provide guidance and support in a succinct and commercially driven manner.
- To build relationships with BDMs in order to increase trust and use of the service.
- To critique prospective clients documents to provide a report for BDMs to use as a sales tool.
- To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction.
- To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
- To provide clients with supporting information/documentation to assist them in the advice provided where applicable.
- To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services.
- To record contacts with BDMs to aid reporting to Management.
- To follow internal protocols for managing and escalating cases where applicable.
- To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added.
- To attend the company sales and advice conference and any training when required.
- To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly.
- To present internal training/buzz sessions and external webinars.
- To help to develop the New Business Support Team.
- To carry out other tasks that are deemed necessary by the Management Team.
Key Requirements
- Ability to build and maintain excellent relationships with the BDMs.
- A can‑do attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
- Ability to work in a fast paced environment.
- Strong time management skills ability to manage own diary.
- A dynamic and flexible approach, as well as the ability to work under pressure.
- Commercial focused advice.
Benefits
- Enhanced holidays 25 days increasing to 27 after 2 years service and 28 after 5 years service (22 Days for Field Sales)
- Private health care cover after 5 years service
- New business referral scheme
- Access to Health Shield
- Access to the EAP service
- Refer a friend scheme
- Paid birthday leave
- Pension scheme contribution increasing to 5% after 5 years service and again to 7% after 7 years service
- Group life insurance
- Eye care contribution
- Free fruit (office‑based staff)
- Travel Season Ticket loan scheme
- Milestone recognition
- Discounted products – Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User programme, Anglian Home Improvements
- Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
- Park Inn 20% food and drink discount
- New Century 20% food and drink discount
- Revolution De Cuba 20% food and drink discount
- Cycle 2 Work scheme* after probationary period
- On site Gym
- Bright Exchange perks
Values & Behaviours
- Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
- We lead by example and recognise those living our values
- We drive the narrative by inspiring and engaging our team
- We collaborate with rigor and embrace diversity of thought
- We deliver with a united voice
- We take ownership by staying close to team performance by Super Coaching and Walking the Walk
- We keep our approach simple and stick to the playbook to deliver on promise
- We think critically and commercially, assess the situation before jumping to the solution
We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.
Our mission is to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, providing HR, H&S, and business support to over 95,000 businesses globally.
BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics.
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Sales Support Employment Law Advisor employer: BrightHR
Contact Detail:
BrightHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Employment Law Advisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR and Employment Law space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Sales Support Employment Law Advisor role, make sure you can clearly explain why you’re the perfect fit. Highlight your knowledge of HR and Employment Law, and how you can help BDMs convert deals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your interest in the role. It shows you’re keen and professional!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining BrightHR and being part of our mission to transform people management.
We think you need these skills to ace Sales Support Employment Law Advisor
Some tips for your application 🫡
Show Your Knowledge: Make sure to highlight your understanding of HR and Employment Law in your application. We want to see how you can bring that knowledge to the table and support our Business Development Managers effectively.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background with what we do at BrightHR.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be providing advice to clients. Show us you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the BrightHR team!
How to prepare for a job interview at BrightHR
✨Know Your Employment Law
Brush up on your knowledge of HR and Employment Law before the interview. Be prepared to discuss recent changes or trends in the field, as this will show your commitment to staying updated and your ability to provide valuable advice to Business Development Managers.
✨Showcase Your Relationship-Building Skills
Since building relationships with BDMs is key, think of examples from your past experiences where you successfully established rapport. Be ready to share how you can foster trust and collaboration, which is crucial for converting deals.
✨Demonstrate Commercial Awareness
Prepare to discuss how you can provide commercially focused advice. Think about how you would approach a scenario where a prospective client has non-compliant practices and how you would guide them towards compliant options while highlighting the risks involved.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to demonstrate how you would handle a client inquiry. Practise articulating your advice clearly and succinctly, as this will reflect your ability to communicate effectively under pressure.
