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- Tasks: Manage high-value client accounts and ensure exceptional service delivery.
- Company: Leading HR software provider based in Manchester.
- Benefits: Competitive salary, career progression opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in client success.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading HR software provider in Manchester seeks a dedicated Key Account Manager to oversee the onboarding and engagement of high-value clients. The role involves managing accounts autonomously, conducting proactive communication with clients, and ensuring excellent service delivery.
The ideal candidate will have:
- Customer service experience
- Strong communication skills
- A passion for delivering exceptional client experiences
This full-time position offers a competitive salary and a range of benefits for career progression.
Strategic Key Account Manager – Client Success in Manchester employer: BrightHR
Contact Detail:
BrightHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Key Account Manager – Client Success in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This helps us articulate our experience and passion for client success clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Strategic Key Account Manager – Client Success in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Key Account Manager role. Highlight your customer service experience and any relevant achievements that showcase your ability to manage high-value clients.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about client success. Share specific examples of how you've delivered exceptional service in the past, and explain how you can bring that same energy to our team.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at BrightHR
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can enhance client success and engagement.
✨Showcase Your Communication Skills
Prepare to discuss specific examples where your communication skills made a difference in client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Proactivity
Think of instances where you took the initiative to solve a problem or improve a process for a client. Highlighting your proactive approach will show that you’re ready to manage accounts autonomously.
✨Passion for Client Success
Express your enthusiasm for delivering exceptional client experiences. Share stories that illustrate your commitment to customer service and how it aligns with the company’s values.
