Salary: Salary up to £37,000 • Location: ManchesterSales Support Payroll AdvisorSalary up to £37,000LocationManchesterPurposeTo provide payroll advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up.The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal.Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of Payroll in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents.Reports toSales Support ManagerHours of workMonday – Saturday (40 hours shifts, Monday – Friday 8:45am – 5:30pm. 1 Saturday in 4, 10am – 2pm)Day-to-day responsibilities include but are not limited to the below:• To ensure that personal knowledge of payroll and best practice is continually updated.To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully.To proactively review BDM diaries, complete TLA’s and provide guidance and support in a succinct and commercially driven manner.To build relationships with BDMs in order to increase trust and use of the service.To critique prospective clients’ documents to provide a report for BDMs to use as a sales tool.To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction.To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.To provide clients with supporting information/documentation to assist them in the advice provided where applicable.To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services.To record contacts with BDMs to aid reporting to Management.To follow internal protocols for managing and escalating cases where applicable.To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added.To attend the company sales and advice conference and any training when required.To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly.To present internal training/buzz sessions and external webinars.To help to develop the New Business Support Team.To carry out other tasks that are deemed necessary by the Management Team.Key requirementsRequired skills and experienceAbility to build and maintain excellent relationships with the BDMs.A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.Ability to work in a fast paced environment.Strong time management skills ability to manage own diary.A dynamic and flexible approach, as well as the ability to work under pressure.Commercial focused advice.BrightHR BenefitsEnhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)Private health care cover after 5 years’ serviceNew business referral schemeAccess to Health ShieldAccess to the EAP serviceRefer a friend schemePaid birthday leavePension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ serviceGroup life insuranceEye care contributionFree fruit (office-based staff)Travel Season Ticket loan schemeMilestone recognitionDiscounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home ImprovementsPace health Club (situated in the park Inn) discounted gym membership and spa treatmentsPark Inn 20% food and drink discountNew Century 20% food and drink discountRevolution De Cuba 20% food and drink discountCycle 2 Work scheme* after probationary periodOn site GymBright Exchange perksValues & BehavioursLiving the company values of We care, We take action, we innovate, we inform, and we do the right thingWe lead by example and recognise those living our valuesWe drive the narrative by inspiring and engaging our teamWe collaborate with rigor and embrace diversity of thoughtWe deliver with a united voiceWe take ownership by staying close to team performance by Super Coaching and Walking the WalkWe keep our approach simple and stick to the playbook to deliver on promiseWe think critically and commercially, assess the situation before jumping to the solutionWe are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristicsSpotted Harry Redknapp lately?BrightHR has officially hit the streets of Manchester and London with our Give HR admin the red card campaign.And Harry’s been keeping busy off the pitch too, joining us at BrightHR HQ to film something new and exciting.For business owners, the message behind the campaign is simple: HR admin shouldn’t get in the way of running your business.From managing holidays and absence to rotas, HR documents and employment law support, BrightHR helps take the hassle out of managing your people.If HR admin is taking up too much of your time, drop me a message and I’ll show you how BrightHR can help. Give HR admin the red card.BrightHR #HarryRedknapp #HRSoftware #SmallBusiness #GiveHRAdminTheRedCard #J-18808-Ljbffr
Sales Support Payroll Advisor in Manchester employer: BrightHR
BrightHR is an excellent employer that values precision and integrity in payroll processing, offering a supportive work culture in the vibrant city of Manchester. Employees benefit from ongoing professional development opportunities, ensuring growth within their roles while enjoying a collaborative environment that prioritises compliance and quality. With a focus on employee well-being and a commitment to excellence, BrightHR stands out as a rewarding place to build a meaningful career.
