Sales Enablement Manager in Manchester

Overview

Salary: Up to £45,000

Location: Manchester (office-first working policy; office-first to foster collaboration, alignment, and community)

Purpose: To drive the performance of the sales floor through the design and delivery of an ongoing training and development plan covering all aspects of the BSC role.

Reports to: Director of Sales

Hours of work: Monday to Friday 8:45am – 5:30pm

Responsibilities

• To work in conjunction with the Sales Manager and Quality and Compliance Assessor to design and deliver the induction training to all new BDMs, ensuring that they have the knowledge, skills and motivation to meet the targets set.
• To design and deliver an ongoing training schedule for the sales floor to ensure we have a world-class sales function.
• To identify individual training needs of BDMs and to effectively communicate with the Sales Manager and Head of Sales to ensure that the performance and productivity of all BDMs is increased.
• To ensure training is in place to maximise productivity of sales from our CRM by providing ongoing training in the use of Salesforce and keeping up-to-date with any developments and implementing across the department.
• To liaise with the Sales Manager to design and update all training course materials in-line with business needs.
• To ensure that all training is of a professional standard and that BDMs are able to meet the standard required by the business and achieve targets.
• To work with the Sales Manager, Head of Sales and the Quality and Compliance Assessor to ensure appropriate and ongoing team development.
• To review effectiveness of Sales Training against company requirements, in terms of the appropriateness and quality of training courses.
• To review all course evaluation feedback, the effectiveness of the training and course outcomes and identify areas for improvement.
• To maintain up-to-date training records for all BDMs and review monthly with the Sales Manager and Head of Sales.
• Identify trends and needs with regards to where further training may be required in conjunction with the Quality and Compliance Assessor and Sales Manager.
• To be able to communicate to the relevant floor Managers, Sales Manager and Head of Sales and provide constructive feedback when identifying issues as not meeting the required standards or potentially causing risk to the brand.

Key Requirements

• A proven track record of developing and delivering exceptional sales training programmes within a telephone-based sales B2B environment.
• Proven track-record in delivering results in a high-energy sales environment.
• Previous experience in a sales training environment.
• Pro-active and self-motivated attitude with the ability to work and deliver under pressure.
• Organised with the ability to manage own workload on a daily basis.
• Outgoing personality, with strong organisational skills and a tenacious nature.
• Professional and intelligent approach to work.
• Able to prepare training materials and documentation.
• Able to demonstrate knowledge of the sales process.
• Experience of using a CRM system, Salesforce is essential.
• Excellent communication skills, both written and verbal.
• Able to motivate, inspire and develop others.
• Excellent rapport building skills.
• Flexible approach to work.

BrightHR Benefits

• Enhanced holidays 25 days increasing to 27 after 2 years service and 28 after 5 years service (22 Days for Field Sales)
• Private health care cover after 5 years service
• New business referral scheme
• Access to Health Shield
• Access to the EAP service
• Refer a friend scheme
• Paid birthday leave
• Pension scheme contribution increasing to 5% after 5 years service and again to 7% after 7 years service
• Group life insurance
• Eye care contribution
• Free fruit (office-based staff)
• Travel Season Ticket loan scheme
• Milestone recognition
• Discounted products
• Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
• Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
• Park Inn 20% food and drink discount
• New Century 20% food and drink discount
• Revolution De Cuba 20% food and drink discount
• Cycle 2 Work scheme* after probationary period
• On site Gym
• Bright Exchange perks

Values & Behaviours

• Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
• We lead by example and recognise those living our values
• We drive the narrative by inspiring and engaging our team
• We collaborate with rigor and embrace diversity of thought
• We deliver with a united voice
• We take ownership by staying close to team performance by Super Coaching and Walking the Walk
• We keep our approach simple and stick to the playbook to deliver on promise
• We think critically and commercially, assess the situation before jumping to the solution

BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics.