At a Glance
- Tasks: Provide proactive care to clients, resolve issues, and promote product usage.
- Company: BrightHR, a vibrant company in Manchester focused on client success.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and client satisfaction.
- Why this job: Make a real difference by helping clients succeed and building lasting relationships.
- Qualifications: Strong customer service experience and excellent communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Bright HR in Manchester is seeking a Customer Solutions Specialist to provide proactive care to at-risk clients, resolve issues, and promote product usage.
You will capture issues in Salesforce, track root causes, and help protect client relationships through excellent service.
The role requires strong customer service experience, soft sales skills, and the ability to communicate with users of varying technical ability in a fast-paced environment.
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Client Success & Retention Specialist in Manchester employer: BrightHR
BrightHR is an excellent employer, offering a vibrant work culture in the heart of Manchester where innovation and compliance go hand in hand. With a strong focus on employee growth, we provide comprehensive training and development opportunities alongside attractive benefits such as enhanced holidays, private healthcare, and a robust pension scheme, making it a rewarding place to advance your career in payroll advisory.
